•Manage recruitment for the Community Branch Programs and other campus-related hiring by developing relationships with target colleges and universities. •Attract talent to the Campus Programs, building and maintaining lasting relationships with school career services personnel.•Collaborate with hiring managers on talent needs and proactively guide the business to execute successful recruitment strategies, counseling managers on compensation packages, and promoting diversity.•Manage the full candidate lifecycle including identifying, qualifying, interviewing, and managing candidates to produce a best-in-class, diverse slate of talent to exceed internal client expectations.•Develop and maintain talent pipelines for Campus programs within Workday. •Utilize a broad spectrum of recruiting tools and techniques including Handshake and Symplicity, networking, diversity partnerships and conferences, referrals, and email marketing to secure emerging and early career talent.•Apply behavioral interviewing techniques and utilize assessments to ensure talents skills, competencies, and motivation to succeed.•Develop and analyze recruitment and staffing reports in Workday, sharing findings to enable informed hiring decisions.

•Supported recruitment for the Technology Internship Program, Community Branch Internship Program, and other campus-related hiring.•Negotiated, extended offers of employment, and effectively closed candidates.•Developed solid working relationships with candidates, managers, program alumni, Training & Development, vendors, and peers.

•Collaborated with leaders to develop a continuous learning strategy by reinforcing guest-centric sales behavior through coaching and recognition, leading to the store achieving the position as #1 in district sales for 2021.•Championed an early software conversion from ADP to MyTime, saving payroll processing and scheduling hours; trained district managers in the software, shared updates, answered questions, and coordinated with the vendor. Served simultaneously as Human Resources Manager and Assistant Store Manager for a store with 400 employees. Established a culture of accountability, ethical conduct, safety, and compliance. •Actively participated on the University at Buffalo campus recruiting team and presented career opportunities to students; developed a talent plan to anticipate future staffing needs. •Guided store leaders in selecting and onboarding talent with the right skills and experience; implemented an open-door culture that allowed team members to feel heard and resolve issues quickly.•Created a safety program that boosted compliance and reduced injuries and workers compensation claims. •Streamlined training processes, enhancing leaderships abilities to develop staff based on career aspirations and individual skills. Provided growth opportunities to retain talent. •Developed an HR team focused on solving problems, removing roadblocks, and engaging employees to connect them to the company’s purpose.•Selected by leadership for a mentorship opportunity, providing employee relations and investigations resources to 12 stores; trained 6 Human Resources Executive Team Leaders across the 12-store district.•Documented expenditures and ensured fiscal responsibility for a $30K annual budget.

•Taught LAI 203 Academic Success Strategies class to 20 students and supervised 2 Academic Coaches/Teaching Assistants. Adapted teaching style to increase student engagement, match their needs and ensure retention.•Utilized Instructional Design principles and best practices to create a curriculum that increased student GPAs by an average of one-half point within 1 semester. Promoted the course through classroom presentations, networking, and events.•Counseled students in the Academic Intervention program, suggesting resources to help them maintain their enrollment. Provided outreach and support services to special student populations as well as one-on-one academic counseling.•Created a workshop curriculum and conducted weekly workshops to educate students on essential academic skills.

•Controlled a total budget of $900K under the direction of the Vice President of Finance and monitored club spending using accounting software. •Oversaw Undergraduate Student Association with Assistant Director of Student Life, serving 2,500 students. •Facilitated association and executive board meetings as a liaison. Consulted with board members weekly.•Compiled financial records from clubs and defined the process for approving expenditures.•Organized club fairs, summits, banquets, and Resident Assistant appreciation efforts. Coordinated a lobbying trip for Undergraduate Student Association senators.•Created an original training manual to outline best practices and facilitate an efficient onboarding process.

Employed a consultative base approach to identify training gaps and offer additional instruction. Provided direct training, mentorship, and supervision to 10 student staff members; coached team on conflict resolution, cultural awareness, medication management, and safety. •Offered staff education and growth opportunities to support their professional development.•Created a supportive environment with an open-door policy, implementing weekly one-on-one meetings with staff to discuss concerns, achievements, programming, and feedback. •Served as the primary contact for crisis management on campus for 500 students. Documented emergencies and handled disciplinary actions with tact.•Controlled a $10K program budget by utilizing resources efficiently and consulting staff on programming expenses.

•Gathered information for claim investigations by conducting phone interviews with customers, claimants, and witnesses.•Coordinated with appraisers/estimators to schedule, manage, and finance vehicle repairs.