Work experience

• QA Analyst and Content Moderator

  Tech Mahindra

  2023.11-Current

  (2 years)

  Analyzed websites to ensure search engine optimization. Regularly presented in high-level meetings to communicate QA updates and analysis reasoning. Improved AI generated responses by writing, reviewing and rating, while adhering to safety categories including sensitive content. Function as part of a multinational team, collaborating with team members in Portugal, India, and the United States. Actively evolved in response to progress, new developments, and an expanding role
• Freelance Copywriter

  AirTag Reviews

  2018.01-2019.01

  (a year)

  Incorporated keywords throughout text to improve SEO performance, supporting promotional efforts and plans. Conducted in-depth research into topics by searching online databases, reviewing existing information and interviewing subject-matter experts. Employed different writing styles and tones in delivering key messages, brand voices and images to target markets for marketing purposes.
• Creative Copywriter

  Soapbox Agency

  2017.02-2018.02

  (a year)

  Met with clients to understand desired message, brand voice and target audience of copywriting assignments. Developed engaging, compelling and captivating copy for adverts and promotions. Brainstormed creative methods to relate to target audiences using copy and graphical content. Presented copy concepts and final products to staff and clients for review, integrating feedback to reflect desired tones, voices or messages.
• Administrative Assistant

  B&P Real Estate

  2017.01-2018.01

  (a year)

  Wrote advertising copy for diverse publications, products and services. Wrote blog and social media posts about assigned topics, implementing SEO to encourage engagement and traffic. Delivered precise technical translation of Legal and Real Estate texts in multiple languages.

Educational experience

• Universidade Católica Portuguesa

  Communication

  2019.09-2022.06

  (3 years)

  NA

Languages