•Supervise and support full-time graduate academic advisor; Onboarded and trained new advisor with a self-designed training program•Oversee low-enrolled course process to identify under-enrolled and over-enrolled courses for upcoming sessions with the goal of maximizing enrollment and faculty assignments•Manage all aspects pertaining to graduate orientation to ensure a positive onboarding experience for new students; resulting in 100% satisfaction rate for past 8 start dates•Conduct audits for 6 start dates per year with a focus on achieving registration goals•Analyze registration data on a weekly basis and report out to senior-level stakeholders to ensure transparency and identify trends

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•Served as Associate Director and Interim Director simultaneously, while also being the only person on the advising team for 4 months•Conducted detailed Academic Review process to monitor all students eligible for probation and suspension; including writing and distributing personalized letters to notify students of status•Attended weekly meetings with Vice President of Enrollment and Marketing, Dean of Enrollment, Dean of Graduate and Professional Studies, Director of Graduate Enrollment, among others

●Advised approximately 200 students on registration, course selection, and general concerns to increase retention amongst graduate student population●Analyzed registration data in line with University’s six start dates, resulting in approximately $1.5 million revenue for spring 2022 and $1 million revenue for the fall 2022●Developed new data tracking methods, resulting in increased accuracy of the status of approximately 1200 student records allowing for more accurate insights and ability to streamline internal processes●Collaborated with Slate CRM expert to develop data tracking, delivery, and display methods to improve student service experience; train advising team on all new concepts●Oversaw committee within GPS to successfully execute graduate commencement activities and serve as GPS liaison in university-wide committee meetings●Coordinated with faculty to plan and execute logistics for a yearly on-campus residency program for Rehabilitation Science students●Established original content and schedule for GPS advising mass-communication calendar resulting in approximately 46 communications in a 2-month period●Proactively monitored outreach to unenrolled students by communicating with 100% of unregistered population in an allotted two-week period●Maintained GPS internal website to ensure accurate and timely information is available to students

- Manage all event logistics for all on-campus recruiting activities and coordinate a 40 employer career fair with over 500 students in attendance each year o Increased employer attendance by 13% & student attendance by 20% from 2017 to 2018 o Surpassed total attendance (166 students) at three MBA Networking Events in the 2017-2018 academic year in my first, singular MBA Networking Event in September 2018 with 170 students in attendance - Partner with employers to define recruiting needs, post open positions, and schedule on-campus interviews – resulting in approximately 250 events each academic year- Liaise with members of the Questrom and greater BU community to plan, promote and successfully execute events- Assist in the creation of two new programming efforts for the 2018-2019 academic year and manage the logistics of both- During peak recruiting seasons, orchestrate 5-10 schedules a week that match students with recruiters for interviews, maximizing return on investment for company recruiting efforts.

- Lead a class of 15 freshman in exploring relevant issues; discussing social, academic and cultural dimensions of student life at Boston University to encourage deep connections with their peers

- Manage a caseload of 15 students for a 7-week long graduate level course on Strategic Planning and Implementation in Higher Education- Facilitate learning and serve as a content expert; answer any student questions- Evaluate learning on a weekly basis through the grading of both individual and group assignments, as well as discussion posts

- Work with a caseload of approximately 20 incoming Questrom MBA students to ensure their resumes meet standards before coming to campus

- Reconcile Questrom accounting and Feld Center budgets on a monthly basis- Supervise 6 student employees and manage all front desk duties/the main Feld email account and calendar- Vet and funnel all new leads that come through the Feld and determine appropriate course of action; assist with registration process on our online career platforms- Ensure all catering for events is ordered and that employers are invoiced in a timely fashion- Assist with the booking of rooms and scheduling of interviews for the Healthcare Consulting, Insurance, Biotechnology, Pharmaceutical and Healthcare industries- Served in an interim-capacity as the Assistant Director for Employer Experience for 2 months, in addition to the above listed responsibilitiesoTrained the incoming Assistant Director in March 2017oAssist with arranging on-campus recruiting activities, such as info sessions - Developed a quarterly newsletter to communicate Feld Center news with the Questrom faculty and staffoProcure content, carry out design phase and monitor analytics after sending - Aided in the successful execution of 2 Questrom-specific career fairs with 40 employers each and approximately 500 student attendees - Facilitated the execution of over 160 events in the Fall 2017 semester- Engage with students, alumni, faculty, staff and employers on a daily basis