Carlen

Madrid, Community of MadridNationality Spain
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Work experience

  • Global Admissions and Enrollment Manager (International MBA)

    IE Business School
    2021.10-Current(4 years)
    - Owning commercial strategy for the International MBA, IEs highest-earning program, spearheading the entire admissions process, planning recruitment events & worldwide travel. - Training a high-performing team of junior managers & advisors to showcase the institution, navigate internal processes, and provide attentive support to diverse candidates.- Interfacing with academic deans and the marketing & career development departments to form a cohesive strategy for attracting top talent, guaranteeing their satisfaction throughout the experience, and achieving short and long-term institutional objectives.- Cultivating mutually beneficial partnerships with corporations by providing professional development opportunities for their employees and, in turn, gaining a steady intake of highly qualified candidates.- Assembling reports with quantitative and qualitative analyses of financial and enrollment objectives using Microsoft Dynamics CRM, PowerBI & Excel and presenting them to leadership, guiding them to make informed decisions.
  • Global Admissions and Enrollment Manager (Master in Management)

    IE Business School
    2020.06-2021.10(a year)
    - Lead Product Manager for the Master in Management admissions process for 1000+ international candidates per year using Microsoft CRM and HubSpot.- Cross-functional coordination with Marketing, Global Markets, Global Recruitment, and Academic departments for event planning to promote lead generation, conversion, and retention.- Responsible for the creation of internal and external communications in English and Spanish (email templates, blogs, web materials).- Detailed quantitative and qualitative analysis of financial and enrollment objectives using PowerBi, Excel, and Tableau.- Strategic planning to improve the growth and renown of the MIM program, the new Strategic Management track, and the IE brand.- Opened the largest ever intake of the MIM with 451 students in September 2021.
  • Associate Director of Admissions - Full Time Programs

    IE Business School
    2020.01-2020.06(6 months)
    - Evaluating candidates for entry into Master in Management, International MBA, and Tech MBA programs via a holistic process in collaboration with program management.- Performing 3 to 5 interviews per day (online and face-to-face) of international candidates, in English and Spanish, asking personalized and technical questions to judge cultural fit and academic readiness.- Creating engaging content for program blogs, email communications, and webpages, with high attention to detail, relevance, and effective communication.- Ensuring business continuity during the pandemic by transitioning workflows to the virtual space and overhauling branded messaging connected with hybrid learning models.
  • Digital Content Creator - Translation and Copywriting

    Global Alumni
    2019.07-2019.12(6 months)
    - Managed E-learning projects in English and Spanish about business, HR, health, technology, etc. in collaboration with prominent graduate universities around the world (UCLA, Berkeley, MIT, ESADE, etc.) using the content platform Elucidat and translation tool Smartcat.- Wrote and translated brochures, landing pages, copies, etc. for the Marketing department and press releases and promotional materials for the Communications department.- Assisted the HR department in the publication and follow-up of job postings for international recruitment.
  • Professor of English Language and Culture

    Spanish Ministry of Education, Culture and Sport
    2016.10-2018.06(2 years)
    - Collaborated with teachers in bilingual elementary school with classroom management and lesson planning as the recipient of a post-graduate scholarship.- Taught students ages 6 – 12 to improve spoken/written English for proficiency exams (Trinity, Cambridge PET/KET). - Increased diplomatic ties between Spain and the USA by designing and implementing unique learning projects about English language and culture.
  • Assistant Office Manager

    Camp Champions
    2015.08-2016.08(a year)
    - Promoted from seasonal to full-time position.- Led customer service and marketing initiatives by establishing and preserving contact with potential customers using HubSpot CRM, providing customer service by telephone and email, designing and distributing advertising materials, and contributing to social media marketing pages. - Organized 15+ sales/marketing events per season for customer & employee recruitment in Texas & Mexico.- Coordinated employee recruitment through online job postings and talent fairs.- Published weekly blogs using HubSpot SEO about current youth development research, benefits of summer camp and outdoor education, and non-academic skills critical for success.
  • Outdoors and Horseback Department Head

    Camp Champions
    2013.05-2016.08(3 years)
    - Seasonal position (Summers).- Promoted at age 20 from Cabin Counselor to the Leadership Team, one of the youngest directors in the organization.- Designed and oversaw outdoor activity curricula and instruction for 100+ boys & girls ages 6-17.- Scheduled, trained, and directed a team of 30 counselors aged 17-27 in an outdoor education program (horseback, rock climbing, archery, riflery, team building, and nature education).- Evaluated and mentored team members in bi-weekly performance reviews, providing feedback and performing dismissals.- First responder to crisis and emergency situations (wildfires, serious injuries, etc.)
  • Teaching Assistant

    Sycamore Elementary School
    2011.09-2015.05(4 years)
    - Assisted an experienced teacher in a 2nd and 3rd grade classroom for 8-10 hrs/week. - Led student activities such as plays, math lessons, group projects, and games.- Edited student work, prepared classroom materials, tutored students of all skill levels and ages one-on-one, and monitored recess and class time.
  • Camp Counselor

    Camp Champions
    2011.05-2012.08(a year)
    - Seasonal positions (Summers).- Led Outdoors activities for groups of 20 children at time (ages 6-17).- Full-time care and socioemotional mentoring of groups of 12 girls from ages 6-13 for 24 hours a day, 6 days a week.

Educational experience

  • IE Business School

    International Business master in management
  • Pomona College

    Psychology bachelor of arts (b.a.)
  • St. Stephens Episcopal School

    With Honors middle school and high school diploma
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