CARLA's Resume

CARLA

Chinese-Spanish Certified Translator

Female

41 y/o

Spanish Translation/Italian translation

Live in Mexico

Nationality Italy

Summary

International trade professional with strong linguistic and intercultural skills. Experienced in managing international client accounts, coordinating trade operations in Asia and Latin America, and providing translation and interpreting services. Skilled in building strong client relationships, effective communication, and delivering high-quality service for global companies.

Work experience

Chinese-Spanish Certified Translator
Freelance, Aguascalientes (Mexico)
2023.01-Current
(3 years)
in its ordinary session 01/PLENOS/2023, held on January 25, 2023. · Facilitated cross-cultural communication between international teams and Chinese partners to support negotiations and operations. · Translated business documents (contracts, marketing materials) as well as civil documents. · Supported smooth collaboration by bridging linguistic and cultural gaps, ensuring clarity and trust in international transactions.
Translator & Interpreter
Freelance , Kuala Lumpur (Malaysia)
2018.01-2020.01
(2 years)
· Translated catalogues, digital media, and printed materials for international markets. · Provided interpreting services during factory visits and international exhibitions in Southeast Asia.
International Trade Assistant
PEM de Mexico, Ningbo (China)
2016.01-2018.01
(2 years)
· Supported company operations in China to introduce and market new nut varieties from Peru and Chile, extending business seasonality. · Represented the company at international trade exhibitions, managing client interactions and ensuring smooth communication through translation between Chinese clients and the team.
Operations Manager
National Stationery, Ningbo (China)
2013.01-2016.01
(3 years)
· Represented one of the largest South African stationery wholesalers in China, overseeing all local operations. · Led a team of QC inspectors, coordinating orders from 50+ suppliers across multiple regions. · Negotiated prices, arranged purchase orders, and managed documentation to streamline operations. · Expanded the company’s catalogue and standardized order follow-up procedures and quality checks. · Developed creative solutions to solve operational challenges and negotiated supplier compensations when needed.
Account Manager
Crowne Plaza Hotel, IHG Ningbo (China)
2011.01-2013.01
(2 years)
· Managed 48 corporate accounts and led a team of 3 customer service representatives to coordinate daily operations and ensure service quality for the foreign market. · Monitored service levels and implemented improvements to maintain client satisfaction. · Designed and delivered an English training course to enhance staff skills and improve communication with international clients.

Educational experience

IULM University Milan, Italy
Destination Management and Marketing
2008.09-2010.09
(2 years)
Completed a Master’s degree in Destination Management with a focus on sustainable tourism development, strategic destination planning, and visitor experience optimization. Conducted applied research and collaborated with industry partners to analyze market trends, improve destination competitiveness, and support community-based tourism initiatives.