Work experience

• Sales Service Manager

  johnson controls-hitachi air conditioning

  2024.01-Current

  (2 years)

  Assist & manage engineering teams of Johnson Controls Hitachi HVACmachine (Chiller & VRF) to make sure installation and commissioning. Handle and assist as well as provide solutions for all breakdown issues. Then troubleshooting up to handling of technical issues for both Chiller and VRF units at customer. Manage & arrange budget of Johnson Controls Hitachi HVAC machine service plan (warranty, spare parts, aftersales service and labor materials). Create market and follow up project Johnson Controls Hitachi HVAC machine of maintenance & spare parts sections until reach budget target. Responsible for achieving targets set for the sale of spare parts, aftersales service, and labor materials.
• Assistant Manager

  NETZSCH Pumps & Systems

  2020.10-2023.12

  (3 years)

  Coordinating & conducted target aftersales division. Especially Spares & Service. To approach target by YEE & YTD budget Create and implement forecasts and leads that become opportunities until the negotiation stage with customers and close orders. Focus on targets and customer satisfaction. Assist SAT and or FAT for any end of Netzsch pumps & system machine until Installation and Commisioning at Site and or Factory, for achieve SAT /FAT. Do maintain and repair under warranty and or solving problem at site and coordinating assembly center at workshop. Giving Training to customer about the machine.
• Assistant Manager

  NETZSCH Pumps & Systems

  2019.02-2023.12

  (5 years)

  Do maintain and repair under warranty and or solving problem at site and coordinating assembly center at in house workshop. Giving Training to customer about the machine. Assist & Supervise team to handle customer need & install the machine. Coordinating & Conducted Target Aftersales division.
• Senior Field Service Engineer

  Clearpack Group

  2018.03-2019.02

  (a year)

  Do commisioning for any end of packaging machinery & filling / capping machinery until Installation and handover at site, for achieve SAT. Do maintain and repair under warranty and/or solving problem at site. Report to Service Manager and reach SAT acceptance
• Mechanical Engineer

  PT Frisian Flag Indonesia

  2013.11-2018.03

  (4 years)

  I have assigned WCOM ( World Class Organization & Management ) for at least 2 packaging machine. I have responsibility to fix mechanical problems in milk powder process & packaging machines. Powder process system such as Niro Automizer & Tetrapak. Then all mechanical machines & devices like homogenizer, centrifugal pumps & positive pumps, etc. Packaging machines such as Wolf, TAM, Langen, Brademan Lake, Dienst.

Educational experience

• Universitas Katolik Indonesia Atma Jaya

  Bachelor of Mechanical Engineering

  2015.09-2017.10

  (2 years)

Languages