Work experience

• Pharmacy Technician

  CVs

  2023.09-2024.08

  (a year)

  Ago 2024-0ct2024 Assisted pharmacists in accurately dispensing medications, providing excellent custome service, and addressing patient inquiries. Managed inventory, processed prescriptions, and verified dosages to ensure proper medication distribution. Maintained compliance with pharmacy regulations, safeguarded patient confidentiality, and handled daily operations, including front-end tasks and cash transactions.
• .Mobile Expert

  T-Mobile

  2023.02-2024.06

  (a year)

  My ability to communicate complex technical information in a clear and understandable manner empowers customers to make informed decisions about their mobile devices and plans. I take pride in my role as a Mobile Expert, ensuring that every interaction leaves our customers feeling confldent and satisfied with their T-Mobile experience.
• Customer Service Representative

  Blade Stream and Services EUA

  2020.05-2022.12

  (3 years)

  Assisted 150+ customers monthly with subscription setups, executed targeted social medie campaigns for Brazilian, Portuguese, and Hispanic audiences, and supported sales by resolving wholesale and retail customer inquiries
• Retail Sales Ass. Manager

  Vitaflex

  2017.01-2020.03

  (3 years)

  Supervised daily store operations such as opening/closing, inventory control, cash management, and multilingual service for foreign customers. Monitored competition and gathered current market place information on pricing, products, new products, improving customer retention identifying needs and goals and improving customer satisfaction and sales potential.

Educational experience

• Novos Horizontes College Belo

  Business

  2012.02-2016.11

  (5 years)

  .

Languages