Work experience

• Department Manager

  Von Maur

  2024.12-Current

  (10 months)

  Full time sales and department manager. My role is to train new hires keep track of sales and performance reviews of subordinates. Restock and set new visuals and customer service management
• Manager

  Rue 21 Mall

  2024.08-2024.11

  (4 months)

  · Train new sales associates, coaching cashiers · Managing the break schedule · · Assisting cashiers to make rewards goals · Customer service, Promotes credit and loyalty rewards program · Cash office · Announcements · Stocking the queue line · Managing back counter returns and exchanges · Calling floor coordinators for recovery of go-backs · Keyholder
• Retail Sales Team Member

  Ross Dress For Less

  2022.06-2023.11

  (a year)

  · Merchandising, Stocking, Retail sales · POS systems knowledge · Price change, changed signs for promotions. Set floor plan for seasonal and promotion changes following the visual guides sent from the comapny · clean and organize the sales floor · train new sales associate
• Front End Coordinator

  TJX Companies Marshalls and TJ MAXX

  2020.01-2022.01

  (2 years)

  · Train new sales associates, coaching cashiers · Managing the break schedule · Assisting cashiers to make rewards goals · Customer service, Promotes credit and loyalty rewards program · Cash office · Announcements · Stocking the queue line · Managing back counter returns and exchanges · Calling floor coordinators for recovery of go-backs
• Sales

  Ross Dress For Less

  2019.01-2020.01

  (a year)

  · Returns and refund handing · Customer assistance, customer service · Cash drawer management, cash handling · Cashier training · Price change and inventory · POS systems to process returns, purchases, exchanges · Maintained clean front end and sales floor

Educational experience

• Connections Academy K-12

  Online/Cyber

  2016.09-2019.06

  (3 years)

  High school diploma
• San Pedro Senior High School, San

  N/A

  2015.09-2016.06

  (10 months)

  High school

Languages