Work experience

• Section Manager - International Business Development

  Sansiri PLC

  2025.03-Current

  (6 months)

  2 years 4 months
• Senior MICE Sales Manager

  Holiday Inn

  2021.11-2022.10

  (a year)

  – InterContinental Hotels Group The largest Holiday Inn in Russia, and formerly the largest in Europe, this flagship property features 523 rooms and 23 conference spaces. It remains one of the top-ranked 4-star hotels in Moscow. Key Responsibilities: • Built and maintained strong relationships with B2B clients and corporate partners • Managed the entire sales cycle—from lead generation and negotiations to event planning and execution • Collaborated cross-functionally with kitchen, banquet, restaurant, and technical teams to ensure seamless event delivery • Oversaw all contractual arrangements concerning pre-arrival, on-site logistics, meeting space, catering, and special client requests Achievements: • Successfully planned and executed over 120 events, with budgets ranging from 10,000 to 8 million rubles • Recognized as Top Performing Employee of the Month – April 2022 • Promoted to Senior MICE Sales Manager within one year
• Head of Events

  Holiday Inn

  2019.11-2021.10

  (2 years)

  Holiday Inn Moscow Suschevsky – InterContinental Hotels Group Key Responsibilities: • Managed the hiring, training, and supervision of new staff to ensure team performance and service consistency • Oversaw all aspects of group bookings and event execution, including budgeting and vendor contract negotiations Achievements: • Successfully coordinated events and accommodations for a wide range of clients, including sports teams, music bands, conferences, and children’s groups • Earned over 70 positive client reviews for outstanding service and attention to detail
• Property Manager

  Komsommolskaya

  2018.06-2019.03

  (10 months)

  Key Responsibilities: • Managed rental operations and maintained strong partnerships with real estate agencies • Oversaw the full renovation and completion of a residential complex (36apartments), including procurement of materials, furniture, and supervision of contractor work • Ensured all operations were aligned with contractual obligations and maintained quality standards through coordination with external service providers • Recruited, trained, and managed on-site staff Achievements: • Successfully leased all 36 apartments shortly after project completion, with over 30% secured as long-term rentals • Reduced procurement costs by 10% to 50% through detailed market analysis and effective negotiation with suppliers
• Front Desk Agent

  Haeundae Grand Hotel Co., Ltd.

  2014.02-2018.05

  (4 years)

  (4 years 4 months) A leading luxury hotel on Korea’s most iconic beach, featuring 320 rooms and over 5,000 sqm of conference space. Recognized as Korea’s Best MICE Hotel and consistently ranked among Busan’s top 3 hotels on TripAdvisor. Key Responsibilities: • Verified and consolidated shift reports to ensure seamless daily operations • Analyzed guest feedback and conducted competitor research to support strategic planning • Enhanced guest experience by facilitating cross-departmental service improvements • Supported VIP client handling and engagement management as needed Achievements: • Consistently recognized as a top performer for successful premium room upsells • Initiated and implemented automation of the reservation system, improving booking efficiency • Received multiple service commendations, including an official letter of appreciation from the production team of Orel and Reshka
• Commercial Property Manager

  Phuket Wake Park

  2011.07-2014.02

  (3 years)

  (2 years 8 months) Participated in the launch of a 26-room guesthouse complex and luxury villa project as part of a startup hospitality venture. Key Responsibilities: • Managed construction and fit-out of guesthouse rooms, ensuring timely completion and quality standards • Recruited and trained front desk and housekeeping teams to support opening operations • Oversaw day-to-day property operations, including security, cleaning, landscaping, and maintenance services • Generated monthly financial and operational reports for internal stakeholders • Built and managed partnerships with local real estate agencies to market and sell luxury villas Achievements: • Successfully completed and launched the guesthouse, maintaining high occupancy rates year-round • Closed 3 villa sales out of 10 within the first year of operations

Educational experience

• RMIT University

  Economics & Finance, Business Administration and management, general

  2007.09-2011.05

  (4 years)

Certificates