•A well-placed sales initiative led to a 75% increase in revenue.•A 25% increase in department sales was achieved within 1.5 years by identifying and implementing product improvements with management.•Developed the company from the ground up, selecting prospects through surveys and maintaining positive relations with customers.•Revived 20+ inactive accounts, resulting in meeting sales targets.•We continually stay up-to-date with market competition, and our products are able to stand out in comparison with our competitors based on key features and product uniqueness.•Analysed sales data from designated territories that helped evolve sales strategies, increased client satisfaction, and retained customers.•Led customer business value identification and discovery by understanding how our products and their unique differentiation can be used within the customers current project requirements.

•Technical Support: Prepared detailed technical submittals and responded to technical inquiries and bid requests, coordinating with other departments to meet customer needs.•Sales Management: Managed customer orders, discounts, delivery, and payment terms, improving overall customer satisfaction.•Business Development: Created and implemented action plans and schedules to boost business activities in my assigned territory.•Customer Feedback: Collected and analysed customer feedback to inform product development and improve service offerings.

•Dimensional Analysis Expertise: Conducted dimensional analysis of finished castings using CMM and calipers, adhering to ASME B16.5 and ASME B16.10 standards.•QMS and Process Improvement: Monitored, reviewed, and updated Quality Management System (QMS) and process specifications, enhancing efficiency and compliance.•Root Cause Analysis and Corrective Actions: Led final and in-process inspections to identify root causes and implemented corrective actions promptly.•Non-Destructive Examination Oversight: Conducted non-destructive examinations to maintain product integrity and quality standards.•Documentation: procedures, personnel qualifications, and material certificates adhered to API, ASME, and NACE standards.

•Designed patch files and operated machines according to design requirements.•Modified design drawings to ensure the successful execution of production.•Installed the raw materials required for production.•Developed components and products from concept to finished product.•Continuously evaluated products during the implementation and welding of modules.•Checked finished cards using a signal detector.•Assisted in the documentation for ISO 9001-2000 auditing.•Emphasized the importance of safety throughout the process.•Participated in R&D activities for further innovations.