As Verification Specialist, you will be responsible for conducting employment, education, credential, and activity gap verifications, and updating database requirements to aid in future verifications within the client service level agreement, standard operating procedures, and privacy regulations to allow optimum productivity and highest quality service. This Is What You’ll Do: · Conduct employment, education, credential, and activity gap verifications by contacting Human Resources departments and school records department following standard operating procedures, privacy regulations, and client SLA · Analyse incoming candidate data for completion, identify discrepancies, and initiate missing information procedure in order to update the candidate/client on additional information needed to proceed with the file · Acquire information to update the internal contact database for faster verification turnaround time and improved overall verification success rate · Coordinate with internal support teams to complete verifications in order to comply with the client’s order and SLA requirements · Other duties as necessary This Is The Job For You If You: · Are attentive to details · Have analytical and organizational skills

This Is What We're Looking For: · Graduate of any 4-year course · College undergraduates must complete at least 2 years in college with at least 1-year of customer service experience. · Good communication skills for English and Chinese language (Written and Oral) · Knowledge of MS Office (Outlook, Word, Excel)