Technical Support

10000 CNY~30000 CNY/Per month

Full-time
Unlimited experience
Refresh at 7 months ago
725 Views
105 Apply
India, Pakistan, Nepal, North Korea, Oman, Palestine, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Syria, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Afghan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Myanmar, Cambodia, Georgia, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Russia, United Kingdom, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Yugoslavia, Albania, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Republic of, Monaco, Slovak, United States, Netheriands Antilles, Nicaragua, Panama, Puerto Rico, Saint Lucia, Saint Vincent, St.Lucia, St.Vincent, Trinidad and Tobago, Anguilla, Antigua and Barbuda, Bahamas, Barbados, Belize, Bermuda Is, Canada, Cayman Is, Costa Rica, Cuba, Dominica Rep, EI Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat Is, Paraguay, Peru, Suriname, Uruguay, Venezuela, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwandese, Sao Tome and Principe, Seychelles, Senegal, Sierra Leone, Somali, South Africa, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, The Democratic Republic of the Congo, Zambia, Zimbabwe, Algeria, Angola, Benin, Botswana, Burundi, Burkina-faso, Cameroon, Cape verde, Central African Republic, Chad, Republic of the Congo, Djibouti, Egypt, Ethiopia, Gabon, Gambia, Ghana, Guinea, Ivory Coast, Kenya, Liberia, Lesotho, Libya, Madagascar, Malawi, Mali, Mauritius, Morocco, Equatorial Guinea, New Zealand, Australia
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Job responsibilities
1)Help our distributors to provide technical support to dealer/SI customers including pre-sales to after-sales; 2)Discuss with customers and engineers to determine system requirements, and provide the suitable product models and solutions; 3)Deliver training to the distributors and Dealer/SI team; 4)Hold events together with distributors to demonstrate Uniview’s products and solutions to dealer/SI; 5)Secure orders with sales teams; 6)Plan and customize products to meet customer needs; 7)Help clients solve key problems that need onsite presence or coordinate with tech support team to find solutions; 8)Recommend and cross reference improved materials to customers, showing how changes will lower costs or increase the value; 9)Help in researching and developing new products by gathering customer requirements.
Job Requirements
1)At least Bachelor’s degree in Computer Science or related engineering field or equivalent practical experience; 2)Technical experience of higher-end CCTV and Access Control systems preferred by not required; 3)Top-notch verbal, written, and interpersonal skills; 4)Outstanding listening skills and attention to details; 5)Ability to managing multiple tasks in a fast-paced environment; 6)Excellent organizational and official skills including computer fluency in MS Office.
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