Sales Assistant & Chinese-English Interpreter
15~20K CNY/Per month
Full-time
1~3 years
Refresh at a year ago
202 Views
29 Apply
Shanghai
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Job responsibilities
Overseas Customer Support
• Provide real-time Chinese-English simultaneous interpreting and document translation during business negotiations, trade shows, technical exchanges, etc., to ensure smooth communication between parties.
• Assist the sales team in preparing English tender documents, contracts, product literature, and presentation materials, and professionally translate and polish related Chinese documents.
Sales Assistant Duties
• Follow up the entire order-to-delivery process for overseas customers: quotation, contract signing, production scheduling, logistics tracking, and after-sales feedback.
• Maintain the CRM system, generate regular sales reports, and support the team in formulating market strategies.
• Coordinate with internal R&D, production, quality, and other departments to ensure on-time delivery of customer projects.
Market & Customer Relations
• Participate in overseas exhibitions and online promotion activities, collect industry information and customer needs, and help develop marketing plans.
• Build and maintain customer files, conduct regular follow-ups, and enhance customer satisfaction and repeat-purchase rates.
Cross-Cultural Communication
• Leverage understanding of European and American market cultures to advise the team on business etiquette, negotiation styles, etc., thereby improving the company’s international image.
Job Requirements
Nationality / Language Skills
• Western nationals preferred; fluent in Chinese and English (listening, speaking, reading, and writing) with professional-level interpreting and translation capabilities.
Education
• Bachelor’s degree or above; majors in language, international trade, marketing, or new-energy-related fields preferred.
Work Experience
• 1–3 years of experience as a sales assistant or in customer support; background in new-energy sectors (energy storage, PV, EV charging, etc.) is a plus.
• Familiar with international trade procedures and Incoterms; experience in contract review and assisting in business negotiations.
Skills
• Proficient in Microsoft Office, CRM systems, and basic data-analysis tools.
• Excellent cross-departmental communication and project-management skills; strong stress tolerance.
Other
• Willing to travel domestically and internationally; passionate about the new-energy industry and a fast learner.
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