Community Manager
15~20K CNY/Per month
Full-time
1~3 years
Refresh at 8 months ago
104 Views
15 Apply
Shanghai
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Job responsibilities
●Develop and implement community engagement strategies to increase user activity, retention, and loyalty across Discord, X, Reddit, and other relevant platforms.
●Create high-quality English content (posts, announcements, newsletters, event recaps, etc.) that resonates with our game players, showcasing strong writing skills and a deep understanding of gaming culture.
●Proactively interact with community members, respond to comments, messages, and inquiries in a timely and empathetic manner, resolving issues and building positive relationships.
●Monitor community trends, feedback, and sentiment, compiling regular reports to share insights with the team and inform product/community decisions.
●Organize and host community events (e.g., game discussions, Q&A sessions, playthroughs, AMA) both online and offline (when applicable) to boost engagement and strengthen community bonds.
●Collaborate with internal teams (marketing, development, customer support) to align community initiatives with company goals and ensure consistent messaging.
●Identify and nurture community advocates/influencers to amplify our brand voice and drive organic growth.
Job Requirements
●Fluent in English, with exceptional written and verbal communication skills. Ability to write engaging, error-free content tailored to different community platforms.
●Genuine passion for games and a deep understanding of single-player gaming culture, trends, and player preferences.
●Proven experience in managing online communities, preferably within the gaming industry. Familiar with the operations of communities and best practices on Discord, X, and Reddit.
●Strong empathy and interpersonal skills, with the ability to connect with players, understand their needs, and address concerns effectively.
●Excellent organizational skills and project management ability, capable of planning and executing multiple community initiatives simultaneously.
●Demonstrated charisma and influence within communities, with a track record of driving engagement and motivating community members.
●Proficient in using community management tools and analytics platforms to track performance and gain insights.
●Self-motivated, proactive, and able to work independently as well as part of a team.
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