Academic and Support Services Manager
35~40K CNY/Per month
Full-time
5~10 years
Refresh at 2 years ago
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1 Apply
FuZhou
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Job responsibilities
1.Oversees academic administration and significantly contributes to corporate and academic governance
2.Ensures compliance with the requirements of regulatory bodies such as the Tertiary Education Quality and Standards Agency (TEQSA) and the Australian Standards Qualification Authority (ASQA).
3.Identify and develop opportunities for the growth and development of Higher Education curricula and VET programs.
4.Lead and manage the student life cycle process, including the student experience across Fuzhou Melbourne Polytechnic, through its programs, services, systems, processes and engagement activities ensuring a positive experience from enquiry to alumni.
5.Lead the Enrolment functions of the Fuzhou Melbourne Polytechnic, and ensure the provision of accurate and validated reports to external Australian and Chinese governmentsas well as state/provincial regulatory bodies and the Melbourne Polytechnic Executive.
6.Assist in the development and execution of strategic plans incorporating annual operational plans for the Fuzhou Melbourne Polytechnic which contribute to the ongoing development, responsiveness and improvement of Fuzhou Melbourne Polytechnic's business position within VET and Higher Education sectors.
7.Ensure that Melbourne Polytechnic policies and relevant procedures are effectively implemented and are clearly communicated to relevant business units and teaching departments on the Fuzhou Melbourne Polytechnic campus.
8.Establish appropriate mechanisms for the proper validation and production of student statistical data reports as required by Chinese and Australian Government agencies.
9.Working with the Educational Quality in the effective planning and execution of internal and external audits.
10.Represent Fuzhou Melbourne Polytechnic at management meetings
11.Provide senior Fuzhou Melbourne Polytechnic staff with advice and direction in regards to dealing with student complaints and grievances and lead the deliberations and decisions making processes to resolve the issues.
12.Prepare and provide executive advice to Fuzhou Melbourne Polytechnic Management Committees in relation to the all functions of the Fuzhou Melbourne Polytechnic campus.
13.Working in collaboration with FMP and Melbourne Polytechnic Marketing to coordinate and facilitate all aspects of marketing and promotional materials including, website, brochure, electronic newsletters which form part of student recruitment.
Job Requirements
1.Tertiary qualifications, preferably at postgraduate level, in disciplines relevant to the delivery of Academic and Learning Support Services together with significant successful experience in service delivery in a large educational organization.
2.Excellent organizational and planning skills able to be utilized in a strategic planning and reporting framework.
3.Excellent communication skills, oral and written and evidence of implementation in a large and complex organization.
4.Demonstrate ability to lead, motivate and performance manage staff in an environment of significant and ongoing change.
5.Demonstrated knowledge and understanding of the legislative and compliance environment in which Melbourne Polytechnic and Fuzhou Melbourne Polytechnic operates.
6.High level capacity to evaluate data and prepare reports and related documents to inform decision making by senior management,
7.Ability to conduct investigations and analysis to form and implement decisions in relation to the management of students.
8.Evidence of flexible work practices and the ability to evaluate and prioritize tasks in a strategic manner.
9.Ability to manage stakeholder expectations and demonstrated skills in relationship management
10.Problem solving skills and an ability to develop systems and processes to ensure continuous improvement outcomes.
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