• Lead sales operations for the Florida division, specializing in cutting-edge audio, video, and communication solutions for commercial applications. • Develop and execute strategic sales plans to meet and exceed revenue targets and business objectives. • Cultivate and maintain strong client relationships across diverse industries, including corporate, educational, and government sectors. • Manage a high-performing sales team by providing mentorship, setting goals, and driving accountability. • Collaborate with engineering, installation, and project management teams to ensure seamless project delivery and client satisfaction. • Conduct market analysis to identify growth opportunities, assess competition, and forecast sales trends. • Negotiate contracts and pricing to ensure profitability while aligning with client needs and budgets. • Represent the company at industry events, conferences, and trade shows to promote brand visibility and expand the client network. Show less

• Successfully orchestrate audio-video installation projects from initiation to completion, showcasing adeptness in budgeting, scheduling, and resource allocation for more intricate and expansive endeavors. • Foster seamless collaboration with clients, vendors, subcontractors, and team members to achieve project objectives within specified timelines. • Conduct thorough evaluations of project risks and strategically develop plans to address and mitigate potential challenges. • Supervise on-site installation and commissioning activities, ensuring adherence to exacting standards of quality and safety. • Effectively manage project documentation, encompassing plans, schedules, progress reports, change orders, and project closure documents. • Meticulously track project expenses and uphold accurate records of project costs for enhanced financial oversight. • Regularly update clients and stakeholders on project status and progress through consistent communication channels. • Proactively identify opportunities for process optimization, contributing to increased project efficiency and profitability. • Offer technical expertise and support to team members and clients throughout the entire project lifecycle. • Ensure meticulous compliance with relevant laws, regulations, and industry standards in all project activities. • Foster the professional growth of junior staff members through mentorship and training initiatives. • Remain current with industry trends, technologies, and best practices to sustain a competitive advantage in the dynamic landscape. Show less

Elite performer in helping families and businesses secure financial protection through tailored life insurance and other financial product solutions. Generated $120,000 in new revenue and awarded “New Agent of the Year” in 2020. Easily built strong rapport with new potential clients daily through honest and empathetic communication skills. Educated clients on features and benefits of various financial products with the ultimate goal of helping them improve their long-term financial situation. Maintained existing client accounts through annual reviews to ensure solutions were still beneficial, and if not, worked with them to redesign and streamline their portfolio. Oversaw client applications through the underwriting process and actively looked for ways to streamline and accelerate the process for the client. Engaged with new and existing clients through targeted marketing campaigns using direct mail, email, and social media. Counseled grieving clients on the claims process and helped them expedite benefits to beneficiaries. Assisted established agents with maintaining their books of business by contacting clients to conduct reviews and inform them of new product opportunities. Show less

Action oriented leader; managed Ford AV Rental division in Oklahoma City, Tulsa, and Phoenix. Drove sales by supporting account manager in achieving $250,000 in annual sales. Maintained relationships with existing customers by combining efforts with the service team, the installation team and the rental team, ensuring customer satisfaction. Designed temporary audio video system solutions for events for local clients as well as Fortune 500 companies. Developed the project plan by coordinating with engineering, project management, manpower scheduling, and sales to consistently exceed client expectations and meet deadlines. Tracking ongoing project budget with a focus on balancing profitability to the company and value to the customer. Cultivated relationships with local and national vendors to keep our pricing competitive and our product portfolio diverse. Inspected and approved all plans, drawings, and proposals for accuracy, thereby increasing efficiency and saving time at the job site. Facilitated interviewing, hiring, training, coaching, and evaluating new employees. Oversaw quarterly inventory of all equipment in multiple locations of over 5,000 items ensuring accurate availability and condition. Supervised teams of up to 25 people on the jobsite to ensure work followed all plans and safety guidelines. Authored improved processes that streamlined the design build process through the proposal stage. Developed a targeted marketing plan that increased traffic to the website and customer referrals. Captured and amplified countless memorable moments for clients, resulting in regular repeat business. Show less

Motivated salesperson; helped customers communicate more effectively by recommending tailored event audio video solutions. Identified 25-50 new customers quarterly through cold and warm prospecting worth $600 to $50,000 revenue per event. Regularly met and exceeded sales quotas though building strong interpersonal relationships with customers. Conducted on site meetings with customers and collected data, detailed measurements, photographs, and customer expectations. Advised the customer on selecting products and services that would help them more effectively communicate their message to the audience and eliminate the stress that comes from managing a live event. Composed a thorough scope of work for each event and oversaw its development through the design and proposal phase. Negotiated with the customer on pricing with a goal to help them stay within their budget, but also keep the job profitable for the company. Show less

Talent maximizer; led the recruiting team in supporting a national award-winning audio video integrator by sourcing the best candidates. Identified potential candidates for seven different offices around the country using a variety of sourcing channels. Introduced the company to the “Indeed” platform which increased applicant traffic and saved the department thousands of dollars on other costly job advertisements. Guided applicants through the interview process, conducting skill assessments and screening interviews to make summarized recommendations to hiring managers. Negotiated salary requirements with candidates and hiring managers until a suitable offer could be made that was beneficial to both the applicant and the company. Show less

Organizational communication refers to the methods of opening up communication within an organization, like a company, government sector, association, or non-profit. Its aim is to identify and remove barriers of communication through formal exchange of information, including job instructions, performance reviews, company policies, and staff meetings. It also embraces informal communication, such as social interactions among peers and the culture of the workplace. If you've ever worked as part of a team to complete a project or give a presentation, you've participated in organizational communication. It's the backbone of a smoothly-running organization and integral in its efforts to coordinate projects, motivate employees, ensure policy compliance, and resolve conflict. Organizational communication also encourages teamwork and develops strong relationships within a group of people. Show less