YONGSEOB

SOLUTION ENGINEER
MaleSales Manager/SupervisorLive in KoreaNationality
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Summary

Analytical, knowledge-based problem solving and addressing customer’s challenge and provide persuasive solution and presentation in Logistics Domain industry

Work experience

  • SOLUTION ENGINEER

    EXOTEC
    2025.01-Current(2 years)
    In charge of pre-sales activities, design customized solutions for addressing customer’s challenges, articulate solve-able problems and provide technical and persuasive presentation supporting sales team.
  • CUSTOMER EXPERIENCE MANAGER

    Grey Orange
    2022.02-2025.01(3 years)
    Mainly involved in post-sales phase for customer management, productivity monitoring by data analysis, throughput management driving weekly cadence with Customer. Looked for continuous improvements and provide persuasive suggestions. Based on various experiences across multiple customer sites, propose outstanding suggestions, and technical supports. In case of expansion project or global project from my customer, being involved in pre-sales stage.
  • CUSTOMER SUPPORT ENGINEER

    WONIK IPS
    2020.04-2022.02(2 years)
    Mainly in charge of troubleshooting for the semiconductor equipment of diffusion process. With general and rich understanding of drawing, electronic drawing, scheme and others, successfully provided technical support onsite and made trusted releationship with customers.
  • COMMUNICATION SPECIALIST / SQUAD LEADER sergeant

    Republic of Korea Army
    2014.08-2016.05(2 years)
    Installation of network infrastructures troubleshooting for Operation support of network system and each server components organized by Unix Operation support for a army tactical SW tools Honing leadership and teamwork skills

Educational experience

  • Korea Polytechnic Univ.

    Mechanical Engineering
    2016.09-2020.02(3 years)
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