- Provided real-time support to players, resolving in-game issues and technical problems. - Administered bonus systems, events, and user experience enhancements. - Actively monitored community channels and gathered player feedback to relay to developers. - Assisted with moderation and communication on platforms such as Discord, VK, and Facebook.

- Executed manual testing scenarios for mobile and desktop applications. - Reported bugs using tracking systems and provided detailed feedback. - Participated in test cycles with focus on UI/UX and functional testing.