
Virna
Call center agent
Female26 y/oOthersLive in NetherlandsNationality Netherlands
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Work experience
Call center agent
Cendris, Leeuwarden2020.01-2020.10(10 months)Tasks: - Taking customer callsShop assistant
Xenos, Heerenveen2018.03-2019.10(2 years)Tasks: - Cashier - Keeping workplace in order - Stocking shelves - Helping customers in the store, product complains or returns - Advertising and pushing product to achieve weekly budget goalsBar Employee, Cleaning crew, waitress
Wok Oriental, Heerenveen2018.01-2018.06(6 months)Tasks: - Bartender - Cleaning - Helping customers with certain wishes - Waiting tablesTrainee Legal secretary
Groenewegen Advocaten en Notarissen, Heerenveen2018.04-2018.06(3 months)Tasks: - Supporting various secretaries with daily tasks - Contact with clients by telephone, mail, letter and directly - Communication with contacts, such as other law firms and courthouse, by telephone, mail, letter and directly - Front desk/receptionist - Keeping digital and physical archive up to date - Planning outings, parties and various occasions within the organizationTrainee Medical secretary
10K Podotherapie, Heerenveen2018.02-2018.04(3 months)Tasks: - Contact with clients by telephone, mail, letter and directly - Front desk/receptionist - Scheduling appointments for podiatrist and medical pedicurist - Keeping digital archive up to date - Update invoices and explaining them directly to customers - Keeping digital archive and physical archive up to date - Milling soles and other tasks related to creating soles for clients - Cleaning all work areasTrainee Executive secretary / Management Assistant
City Hall, Heerenveen2016.08-2017.02(7 months)Tasks: - Supporting various secretaries with daily tasks - Contact with residents and organizations by telephone, mail, letter and directly - Scheduling Agenda for alderman and mayor - Keeping digital archive and physical archive up to date - Planning outings, parties and various occasions within the organizationShop Assistant
Poiesz, Heerenveen2016.02-2016.09(8 months)Tasks: - Cashier - Keeping workplace in order - Helping customers in the store, product complains or returns - Stocking shelves
Educational experience
Hanze Hogeschool, Groningen
Bachelor LAW2018.08-2019.07(a year)1st year finishedROC
Diploma Executive Secretary / Management Assistant2015.08-2018.10(3 years)DiplomaBornego College, Heerenveen
Diploma VMBO-T2011.08-2015.07(4 years)High school
Languages
Dutch
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English
Proficient
Chinese (Mandarin)
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