Victor Tsai

Field Service Engineer@GE
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Summary

Global Quality & Operations Leader | EMS / ODM / Consumer Electronics | QA Head | Foxconn · MSI | Manufacturing & Supplier Quality. Global Quality & Operations Leader with 25+ years of executive experience across EMS / ODM manufacturing and consumer electronics industries, including Foxconn, MSI, Compal, Foxlink, Quanta, and AUO.Proven track record in building, transforming, and scaling large, multi-site quality organizations (150–800+ staff) across China, Taiwan, and Singapore. Extensive hands-on leadership across PCBA, system assembly, motherboards, displays, power supplies, gaming peripherals, mechanical parts, and high-volume consumer electronics manufacturing.In 2025, expanded leadership scope into a regulated manufacturing environment while continuing to own core manufacturing quality, supplier quality, customer quality, and RMA operations—further strengthening execution discipline, data rigor, and cross-functional alignment directly applicable to large-scale EMS operations.Deep expertise spanning NPI (EVT/DVT/PVT), mass production quality, supplier quality management, customer quality, reliability engineering, and automation-driven quality transformation. Strong capability in aligning quality systems with manufacturing efficiency, cost-down objectives, and business KPIs.Recognized as a trusted executive quality partner to Tier-1 global customers including Apple, Microsoft, HP, Dell, Samsung, Sony, and MSI. Known for delivering double-digit quality improvements, driving manpower reduction through automation, and building execution-focused quality teams that support scalable global manufacturing.

Work experience

  • Deputy Director,/QA Head

    MiiS – Medimaging Integrated Solution Inc.
    2025.02-2025.12(a year)
  • QA Head / Senior Manager

    MSI
    2021.08-2024.12(3 years)
  • QA Head / Senior Manager

    Foxlink Group
    2020.05-2021.07(a year)
  • QA Head

    Taimide Tech.
    2019.04-2020.04(a year)
  • Deputy Director, Quality & Service Operations

    Compal
    2014.02-2019.03(5 years)
  • Manager for Early Warning ,Prevention & ME parts manufacture QA

    Foxconn
    2011.03-2014.01(3 years)
  • Manager of RMA & Service

    Quanta Computer Inc.
    2007.08-2011.03(4 years)
  • Supervisor

    AUO
    1999.03-2007.08(8 years)
  • Field Service Engineer

    GE
    1996.07-1999.03(3 years)

Educational experience

  • Chung Yuan Christian University

    Master’s degree Biomedical Engineering (Electronics)
    1992.01-1994.01(2 years)
  • Chung Yuan Christian University

    Master's Degree Biomedical Engineering (Electronics)
    1992.01-1994.01(2 years)
  • University of CYCU

    Master's degree Bio-medical engineering(E.E. team)
    1992.01-1994.01(2 years)
  • University of CYCU

    Bachelor's degree Bio-medical engineering (E.E. team)
    1988.01-1992.01(4 years)
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