
Veronika
Client Relations & Promotion Manager
Female20 y/oRussian translation/Copywriter/Human Resources Manager/Supervisor/English Translation/OthersLive in RussiaNationality Russia
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Summary
· Provided Russian-speaking customer support and managed client relationships.
· Created promotional content and optimized service listings on online platforms.
· Developed client acquisition strategies that increased customer engagement.
Work experience
Client Relations & Promotion Manager
Freelance2023.01-2025.01(2 years)Developed and executed a full-cycle client acquisition strategy on Avito, leading to a consistent flow of new customers and a steady base of returning clients. Managed the entire customer journey - from initial contact and consultation to scheduling and post-service support - increasing client satisfaction and retention. Created and optimized engaging visual and textual content (photos, short videos, service descriptions), resulting in increased profile views and higher conversion rates. Analyzed performance metrics and client feedback to adapt promotional tactics and service offerings for maximum efficiency.
Educational experience
Financial University
Economics2023.09-Current(2 years)Financial University under the Government of the Russian Federation, Moscow Bachelor's Degree in Economics (Expected graduation: 2027) · Comprehensive study of economic theory, financial analysis, and management principles. · Development of strong analytical thinking and data processing skills. · Participation in projects focused on developing business solutions and strategies. Key Relevant Coursework: Economic Analysis, Corporate Finance, Business Planning, Marketing Research. My academic background provides me with a solid understanding of business fundamentals, allowing me to effectively communicate and contribute to a company's goals in the international market.
Languages
English
Good
Russian
Native
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