Work experience

• Technical Consulting Manager

  PT. Mitra Integrasi Informatika

  2019.09-Current

  (7 years)
• Technical Consulting Manager

  Integrasi Informatika, PT

  2019.09-Current

  (7 years)

  (6 tahun 4 bulan) 1) Lead comprehensive database consulting services for enterprise clients, managing end-to-end database operations, including architecture design, performance optimization, and troubleshooting for critical systems. 2) Oversee and direct strategic database management initiatives, encompassing business planning, budgeting, and the development of scalable solutions to meet the growing needs of clients across various industries. 3) Manage and prioritize multiple projects, ensuring that all deliverables are met on time, within budget, and aligned with business objectives. 4) Perform detailed assessments of database systems, identifying areas for performance enhancement and implementing architectural improvements that enhance system reliability and scalability. 5) Spearhead the design and implementation of high-availability and disaster recovery strategies for mission-critical databases, ensuring maximum uptime and data protection. 6) Provide expert-level guidance and mentorship to a team of database administrators and consultants, ensuring adherence to best practices and the delivery of top-quality service. 7) Provide expert-level guidance and mentorship to a team of database administrators and consultants, ensuring adherence to best practices and the delivery of top-quality service. 8) Serve as the primary point of contact for senior-level stakeholders, translating complex technical requirements into actionable business strategies. 9) Successfully manage database environments for over 70 clients, spanning industries such as banking, telecommunications, and manufacturing, consistently improving operational efficiency and system performance.
• Technical Consultant

  Mitra Integrasi Informatika, PT

  2015.01-2019.09

  (5 years)

  1) Designed, implemented, and maintained complex Microsoft SQL Server environments, including architecture planning, deployment, and performance optimization to support enterprise-level applications. 2) Delivered round-the-clock preventive and corrective maintenance services for critical production databases, ensuring continuous availability and minimizing downtime for essential business operations. 3) Conducted in-depth performance tuning and troubleshooting, identifying bottlenecks and optimizing SQL queries to significantly improve system responsiveness and reduce latency. 4) Managed the end-to-end database migration process, including both sameproduct and cross-product migrations, with a focus on minimizing disruption and ensuring data integrity throughout the process. 5) Played a key role in developing high-availability and disaster recovery solutions for on-premise, cloud (Azure), and hybrid environments, ensuring robust data protection and compliance with industry standards.
• Technical Consultant

  Emerio Indonesia

  2013.01-2014.12

  (2 years)

  Januari 2013 - Desember 2014 (2 tahun) 1) Led the execution of data migration projects, overseeing the configuration, development, and testing of ETL processes to ensure the successful integration of data between systems. 2) Conducted system integration testing (SIT) and user acceptance testing (UAT), working closely with business analysts and stakeholders to resolve issues and ensure system functionality met business requirements. 3) Designed and developed new modules in response to client change requests, adhering to the functional specifications (FSD) provided by business analysts and ensuring high-quality deliverables. 4) Maintained comprehensive technical documentation, including functional specifications and test cases, supporting both project delivery and ongoing system maintenance. 5) Provided post-launch support, addressing any issues that arose during production and end-of-month processing, and ensuring system stability and performance. 6) Collaborated with cross-functional teams to ensure the seamless handover of solutions to operational teams and provided ongoing support for system optimization and improvement.
• Technical Support Trainer

  Oracle

  2012.01-2012.09

  (9 months)

  Januari 2012 - September 2012 (9 bulan) 1) Delivered specialized technical training on Java programming to diverse client groups, facilitating hands-on workshops and fostering interactive learning environments. 2) Developed training materials, e-learning modules, and comprehensive documentation to support both in-person and remote training sessions, ensuring content was aligned with the latest industry standards and best practices. 3) Assessed the effectiveness of training programs through feedback and performance evaluations, adapting course materials to improve learning outcomes and enhance participant engagement. 4) Provided ongoing support and mentorship to trainees, ensuring they gained practical, hands-on experience and were fully equipped to implement their newly acquired skills in real-world projects.
• Telemarketing Representative

  PT. INFOMEDIA NUSANTARA

  2011.03-2011.12

  (10 months)

  Maret 2011 - Desember 2011 (10 bulan) Carring and TAM(Tele Account management)

Certificates