I was working as a housekeeper

10 February 2021-6January 2022 Clean and sanitize guest rooms, bathrooms, and common areas to luxury standards. Change bed linens and replenish amenities such as towels, toiletries, and minibar items. Perform deep-cleaning tasks on a scheduled basis. Organize and manage housekeeping trolleys for efficient workflow. Handle lost-and-found items with accuracy and confidentiality. Restock cleaning supplies and request additional inventory as needed. Address special requests from guests, such as providing extra towels, pillows, or other supplies, and ensure timely and polite service. Follow strict guidelines for cleanliness and presentation to uphold the five-star standards of the hotel, ensuring all guest spaces meet or exceed expectations. Use and maintain cleaning machines such as vacuums, floor polishers, and steamers, ensuring they are in proper working condition for efficient cleaning. Handle cleaning chemicals safely, follow health regulations, and use proper lifting techniques to minimize workplace injuries and ensure a safe environment for all. REFERENCE AVAILABLE UPON REQUEST

Certificate in hospitality management