Work experience

• assistant manager - sales

  BMTS

  2024.08-Current

  (a year)

  • Achieved 25% of the annual sales target in ELV and AV solutions projects within the first quarter of the year, showcasing a strong sales pipeline and proactive approach. • Manage service sales for ELV, ICT, AV, digital display solutions, life safety systems (including firealarm systems), BMS, and lighting control solutions across Abu Dhabi. • Focus primarily on after-sales business, ensuring customer satisfaction through ongoing support, maintenance, and upgrades of installed systems, contributing to long-term client retention. • Actively visit both existing and new clients, assessing their needs, providing tailored product recommendations, and addressing inquiries to ensure customer satisfaction and increase project scope. • Identify and capitalize on new business opportunities, generate qualified leads, and nurture long- term relationships with B2B clients, driving growth in the commercial sector. • Serve as the key point of contact for BMTS’s authorized distribution of Gent Honeywell Fire Alarm Systems, CEAG Central Battery Systems, and related solutions, promoting these offerings to clients and contractors. • Establish and maintain strong relationships with vendors, contractors, and stakeholders related to digital display screens, life safety systems, ICT, CCTV, ACS, AV, PAVA systems, structured cabling, and other critical infrastructure solutions. • Collaborate closely with the management team to achieve annual sales targets, focusing on maximizing revenue, gross profit, and long-term customer retention. • Regularly update the sales pipeline in CRM and submit detailed monthly sales reports to management, highlighting performance against targets and identifying areas for improvement.
• Senior Sales Manager - AV & ICT

  CADD Emirates

  2022.05-2024.07

  (2 years)

  • Responsible for the project and service sales of ICT, AV, digital display solutions across UAE • Visiting existing and new customers; assessing their needs and suggesting appropriate products and services; responding to their enquiries • Identifying new business opportunities, generating qualified leads, and supporting the sales Pursuit review. • Establish working relationships +with vendors and contractors pertaining to Digital Display screens, ICT, CCTV, ACS, AV, Digital display screens PAVA, Queue management, Structured cabling systems. • Achieving annual sales target in terms of revenue and gross profit • Updating sales pipeline on CRM and submitting monthly sales report to the management
• sales manager -av &security systems

  Site Technology

  2020.09-2022.04

  (2 years)

  • Responsible for the Service & Projects Sales of Security and ELV systems for the entire Abu Dhabi region • Following up on all prospective leads by contacting them and staying in touch Developing a business plan and sales strategy for the market that ensures attainment of individual as well as company sales goals and profitability. • Preparing action plans for effective search of sales leads and prospects. • Cultivating effective business relationships with executive decision makers in different sectors such as Facilities management, interior design, public sectors, MEP companies. • Investigating lost AMC contracts and customer accounts. • Liaising with other companies functions to ensure achievement of sales objectives. • Providing timely feedback to senior management regarding performance. • Maintaining accurate records of all pricings, sales, and activity reports. • Forecasting annual, quarterly and monthly sales revenue. • Advising dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. • Maintaining accurate records of all pricings, sales, and activity reports.
• Sales Manager - Service

  SIBCA ELECTRONICS LLC

  2017.07-2020.08

  (3 years)
• Account Manager

  SIBCA ELECTRONICS LLC

  2015.06-2017.06

  (2 years)

  Duration: 5 years (June 2015 to August 2020) • Reporting directly to the Service Director, responsible for all Life Safety, Security, BMS & ELV systems projects in Abu Dhabi & the Western Region. • Administered a high level of customer accounts with increased possibilities. • Established and maintained relationships with customers/accounts. • Negotiated tender and contract terms with customers, accounts, and the Service Director. • Provided after-sales support services to ensure customer satisfaction. • Delivered technical presentations demonstrating how SIBCA can assist customers. • Calculated client quotations (AMC, Fit-out, spares, etc.) and increased recurring revenue through new AMCs. • Provided forecasting for the Service Director’s customer/accounts. • Analyzed costs, sales, and profit margins. • Supported marketing efforts by attending trade shows, conferences, and other events. • Worked closely with technical experts to resolve client issues.
• Sales Account Manager

  CITYTEC SECURITY SYSTEMS LLC

  2011.12-2015.04

  (3 years)

  • Reporting directly to the GM responsible for the provision of all types of Security systems projects and Maintenance service to the group. • Budgetary Responsibility of 1.8 M AED • Taking site survey, Designing, preparing BOQ, quotation for all types of ELV systems like CCTV, PAVA,Intercom, Galaxy Access Control, Intruder Alarm system. • Communicates directly with the operations department to coordinate maintenance and repair work in process areas. • Establishing new, maintaining existing, relationships with customers and managing and interpreting customer requirements ACADEMIC CREDENTIALS

Educational experience

• Coventry University, UK

  Computer science

  2010.01-2011.01

  (a year)
• Anna University, Tamil Nadu, India

  Tech Information Technology

  2005.01-2009.01

  (4 years)

Certificates