Work experience

• operations & sales director- travel nursing recruitment

  remity staffing solutions inc - us & uk healthcare

  2023.03-Current

  (2 years)

  Led end-to-end B2B/B2C sales for US healthcare staffing while opening new revenue streams with Australian and UK recruitment agencies. · Built and scaled a remote sales organization of 20+ reps across three regions, delivering 35% YoY growth in placements and revenue. · Coached and mentored a team of 15 early-stage sales professionals, raising average quota attainment from 65% to 95%. · Designed and rolled out Salesforce dashboards and custom KPI scorecards, shortening sales cycles by 20% and improving forecast accuracy. · Established asynchronous communication protocols (Slack, Zoom, Asana) and best practices for remote collaboration, reducing operational bottlenecks by 3 - Lead national US travel nurse staffing operations, managing recruitment for RNs, LPNs, and allied health professionals across multiple states. - Drive full-cycle recruitment including sourcing, screening, credentialing, compliance, and onboarding in alignment with Joint Commission standards. - Negotiate strategic bill rates and pay packages with MSPs and hospitals to optimize margins and improve fill ratios. - Develop recruiter training programs focused on sourcing, ATS utilization, resume branding, and compliance accuracy. - Implement recruiter KPIs, performance reviews, and incentive structures to maximize productivity and placements. - Collaborate with leadership on margin analysis, workforce planning, and client acquisition strategies. - Managed out-of-hours operations, ensuring 24/7 staffing coverage for NHS Trusts and private hospitals. - Directed recruiter teams to meet weekly KPIs, covering locum nurses and doctors for high-demand shifts. - Led compliance meetings to ensure 100% adherence to NHS framework standards. - Partnered with healthcare clients to resolve escalations and secure long-term staffing agreements.
• Gravitation Workforce

  Rivet Care

  2022.08-2023.07

  (a year)

  - Supervised sourcing and compliance teams to meet urgent client requirements during night-shift operations. - Analyzed productivity reports, identifying opportunities to streamline recruiter performance and increase output. - Maintained close client relationships, handling escalations and negotiating contracts to maximize revenue.
• operations manager

  rivet global - care global nursing agency (london, uk)

  2021.06-2022.08

  (a year)

  - Directed cross-functional teams across sourcing, credentialing, and compliance for locum nurse staffing. - Implemented recruiter training initiatives, improving sourcing speed and compliance accuracy by 20%. - Oversaw out-of-hours operations to maintain 24/7 coverage for client requirements. - Held weekly client meetings to strengthen NHS and private hospital relationships.

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