Work experience

• Customer Service Expert

  Stubhub International

  2022.07-2023.11

  (a year)

  • Delivered high-quality customer support, resolving inquiries promptly and efficiently. • Provided solutions to customer challenges, ensuring satisfaction and loyalty. • Maintained a professional and empathetic approach to diverse client needs. Language Link
• OPI Medical Interpreter

  Globo Solutions

  2020.06-2023.09

  (3 years)

  • Provided over-the-phone medical interpretation for patients and healthcare providers. • Addressed legal and emergency calls with professionalism and cultural sensitivity.
• Expedite Cargo Truck Tracker/Dispatcher

  MMM Express

  2021.01-2022.06

  (a year)

  • Managed logistics for cargo transportation, ensuring timely and accurate delivery. • Coordinated with drivers and clients to resolve scheduling and routing issues.
• Insurance Sales Agent/Call Center Operator

  Care Consulting Group

  2018.10-2020.12

  (2 years)

  • Assisted clients in selecting insurance policies tailored to their needs. • Handled high volumes of calls, ensuring efficient and courteous service delivery.
• Sales Floor Clerk

  Nike, Inc.

  2018.06-2018.10

  (5 months)

  • Greeted and assisted customers with product selection and inquiries. • Maintained inventory and ensured cleanliness of retail areas.
• Team Member

  Staples

  2018.07-2018.09

  (3 months)

  (Summer Job, USA) • Provided customer assistance across various store departments. • Ensured a smooth shopping experience through effective communication and support.
• Translator/Receptionist

  guesthouse "girevi"

  2015.07-2017.09

  (2 years)

  • Assisted tourists with translations and travel arrangements. • Organized and coordinated bicycle, jeep, and hiking tours.

Educational experience

• Zemo Alvani N1 Public School

  hogh school

  2006.10-2016.08

  (10 years)

  none

Languages

Certificates