Summary

Work experience

• Psychological Wellbeing Practitioner

  NHS-Bedford

  2022.02-Current

  (4 years)

  In my professional capacity as a Psychological Wellbeing Practitioner (PWP), I possess expertise in the assessment and treatment of individuals experiencing prevalent mental health conditions; specifically anxiety disorders and depression, employing the principles of cognitive behavioural therapy. Operating within the framework of Improving Access to Psychological Therapies (IAPT) services, I administer a spectrum of psychological interventions and competencies aimed at assisting individuals in managing mental health challenges, particularly depression and anxiety. I have relevant experience of supporting adults, families and children/young people. Collaboration with various healthcare professionals, including cognitive behavioural therapists, counsellors, social services, child and adult safeguarding and employment advisers, is integral to my role. Patient-centric assessments are conducted to identify areas in which individuals seek to modify their emotional, cognitive, or behavioural patterns in order to obtain positive outcomes. Additionally, comprehensive risk assessments are performed, and appropriate safeguards are implemented for individuals. Furthermore, I provide a range of evidence-based psychological interventions, encompassing guided self-help rooted in cognitive behavioural therapy, online psychological treatment protocols, and psychoeducational groups and workshops. Additionally, I engage in active interfacing with other organizations to disseminate information about relevant services, such as employment and housing, to patients. I offer support through telephonic, online, or in-person formats, as well as group therapy, to clients from diverse backgrounds while directing them to suitable agencies as necessary. Shift Leader
• Therapeutic support worker

  Ellern Mede Centre for eating disorders

  2020.04-Current

  (6 years)

  (Centres in Mill Hill & Barnet)-London I had been leading a ward in a CAMHS inpatient hospital specialising in treating eating disorders for the past two years. In my role, I provided vital support to patients and their families as they navigated through their journey towards overcoming eating disorders. This experience has provided me with a deeper understanding of complex eating disorders, such as anorexia nervosa, and has helped me develop emotional resilience and empathy. I am dedicated to creating a warm and encouraging environment for the young people under our care to facilitate their recovery. As part of my responsibilities, I handled confidential information with care, wrote clinical reports, made phone calls to patients and their families, and contributed to reviewing patient care plans in multidisciplinary team meetings. I have received extensive training, including Safeguarding Children Level 3 (CAMHS), Mental Health Act Code of Practice, Mental Capacity Act and DoLS. Collaborating with therapists, social services, and psychiatrists, I am committed to providing the best and most appropriate care for each individual. My priority is to address every child's emotional and physical needs by maximising their opportunities for recovery.
• Admin Support/Receptionist

  Bunnings Warehouse-St Albans

  2017.05-Current

  (9 years)

  My role consisted of receptionist duties such as answering and making telephone calls internally and externally. My role involved filing, photocopying and data handling. I handled and processed the daily banking through the system office. I occasionally helped on the shop floor with various tasks which demand excellent customer service. I ensured that the store was full, clean and tidy. I am always engaging with customers and have excellent customer service skills. I am also professionally trained in face painting and I carried out in-store arts and crafts activities with the children weekly.
• Therapeutic care worker

  Rhodes Wood Hospital-Brookmans Park

  2019.02-2019.06

  (5 months)

  Psychology student placement 80 hours During my time at the CAMHS-based hospital, my role allowed me to deeply comprehend intricate mental health disorders, particularly anorexia nervosa, equipping me with valuable expertise. I provided unwavering support to patients, guiding them towards autonomy and integration within the community. My specialized knowledge extended beyond anorexia nervosa to include personality disorders, obsessive- compulsive disorders, depression, anxiety, and autism. My comprehensive level 3 safeguarding training enabled me to adeptly manage traumatic cases, enhancing my resilience and sharpening my clinical acumen. I confidently conducted risk assessments, authored detailed patient reports, and seamlessly collaborated with other healthcare professionals. This experience has fortified my ability to create a supportive environment for individuals to share their experiences and has honed my skills in engaging with patients one-on-one.
• Therapeutic support worker

  Fulbridge Social care

  2018.06-2019.02

  (9 months)

  I have extensive experience working with vulnerable children aged 8 to 18 who exhibit severe emotional and behavioural challenges, including instances of self-harm and psychotic episodes. During my tenure at Esland, I underwent rigorous training to develop emotional resilience and to assume the role of a supportive leader committed to nurturing the well-being of the young individuals under our care. My primary goal was to cultivate a warm and encouraging environment, where positive behavior was consistently acknowledged and reinforced. Adherence to established policies and procedures has enabled me to sustain high professional standards. Furthermore, my role at Esland has afforded me the opportunity to effectively maintain professional boundaries with children and adolescents while confidently ensuring their safety, thereby fostering positive relationships within the home. I possess adeptness in maintaining detailed records of young individuals' journals and care plans and am adept at addressing their emotional and physical needs to optimize their developmental progress. I am adept at managing highly challenging behaviours often stemming from early childhood adversity and negative experiences, such as abuse.
• Busy Bees Day Care

  Nursery Nurse

  2015.11-2017.04

  (a year)

  As a part time relief staff my job is incredibly challenging. I am an exceptional individual in providing the best quality childcare and education. Busy Bees is the leading childcare provider in the UK. As an employee of Busy Bees, the job entails me to provide exceptional care to young children from the early age of 3 months to 5 years. The job is demanding; however, each day is never the same. Working in childcare offers a fun and varied working day with many opportunities. I do hold a recent DBS Certificate. Ultimately, I have the responsibility of all children placed in my care. It is my responsibility to safeguard and promote the child's welfare. This position requires excellent team- working skills and good communication skills are imperative. The skills required for this job are; listening carefully with respect to children and parent's needs, questioning, understanding and responding to the needs of children, maintain a professional and positive outcome for both children and staff, contribute to the efficiency of the running of learning plans and activities, patience, persistence, respectfulness, compassion and love towards children, non-judgemental attitude, contribute to the monitoring of the standards within the nursery to establish the best possible care, record details in logbooks and charts accurately, flexibility of hours, build effective relationships with the parents.
• Customer assistant

  Tk Maxx-St Albans, UK

  2013.10-2015.11

  (2 years)

  As a customer sales assistant, my job entails me to take on leadership skills, work enthusiastically within a team and communicate fluently both with customers and other members of staff. My job expects me tobe punctual, efficient and well presented. Working at Tk Maxx has most definitely enhanced my customer service skills enabling me to interconnect with a wide range of people. The demands of Tk Maxx has given me the confidence to deal with any kind of customer related problem or situation. I have a kind, gentle nature and am approachable. I am professional and mature and have the capability to work both flexibly and independently.
• Researcher

  ESA Market Research Ltd

  2012.01-2013.01

  (a year)

  My role involved making research calls to customers who are members of certain trades and companies such as Gala and Mecca Bingo. This job required patience, perseverance and excellent communication. This job required me to listen carefully and record details accurately. This post enabled me to improve my confidence, advance in various skills such as social skills, telephone manners, communication with customers and become more patient when dealing with challenging and demanding customers with respect.

Educational experience

• University of East Anglia-Norwich

  Low intensity Cognitive behavioural therapy (Diploma of higher education)

  2022.02-2023.08

  (2 years)

  Low intensity Cognitive behavioural therapy (Diploma of higher education)
• Goldsmiths University of London-London

  Psychotherapy (BA hons)

  2016.09-2019.08

  (3 years)

  Psychotherapy (BA hons)