Sery Robinson's Resume

Sery Robinson

Experienced French Translator-Interpreter-Transcriber/Bilingual Sales Representative

44 y/o

English Translation

Live in Ivory Coast

Nationality Ivory Coast

Summary

As a native French speaker from Ivory Coast who studied English, I left my country for the Asian Continent where I have acquired a very interesting experience in working for International Companies and International NGO's. I possess a very good Professional Interpreter-Translator-Transcriber Experience and also some excellent sales Representative and Customer Service skills. I am a well-organized, pleasant, and communicative person, able to work independently, and who likes teamwork as well. Since my returning back from Thailand to my country Ivory Coast in 2017 I freelance online and offline for some International Companies as a Bilingual Sales Representative, and also as a French Editor-Copywriter-Translator-Transcriber and Interpreter.

Work experience

Experienced Telemarketer

PROSPECTEO (Canada)

2021.04-Current

(4 years)

I am assigned to work online at home on my laptop in Ivory Coast precisely in Abidjan city for Prospecteo Company based in Canada, Montreal to: • Ensure the good customer relationship by receiving calls from Montreal. • Advise, assist, process customer requests and provide them with solutions according to their needs.

French Translator

VIAX CORPORATE LANGUAGE SOLUTIONS (Bulgaria)

2021.09-2021.09

am assigned to work online at home on my laptop in Ivory Coast precisely in Abidjan city for VIAX CORPORATE LANGUAGE SOLUTIONS Company based in Bulgaria to: • Ensure the good translation of written documents from English to French and also from French to English.

Bilingual Online Transcriber (Fench-English)

GoTranscript (United Kingdom)

2019.09-2021.09

(2 years)

I am assigned to work online at home on my laptop in Ivory Coast precisely in Abidjan city for GoTranscript Company based in the United Kingdom precisely in Edingburgh to: • Ensure the good transcription of audio and video files most of the time in French and sometimes in English.

Commercial Vendor Manager (VM)

MooBicom-Cote D’Ivoire

2021.02-2021.04

(3 months)

As the company and the activity was located in Ivory Coast precisely in Abidjan I was assigned to: • Collect customers’ database and have appointments with them. • Sell the agency Subscription Packs and report the weekly activities.

Customer Advisor

WEBHELP (Ivory Coast representation)

2018.05-2018.08

(3 months)

I was assigned to work in office in Ivory Coast precisely in Abidjan city for the International Call center Company WEBHELP to: • Ensure the good customer relationship by receiving calls from France. • Advise, assist, process customer requests and provide them with solutions according to their needs.

French Interpreter-Translator, Transcriber, Bilingual Administrative Assistant, English Receptionist

Bangkok Refugee Center, a UNHCR agency in Thailand

2015.11-2017.02

(a year)

I was assigned to work in office in Thailand precisely in Bangkok city for the UNHCR agency in Thailand named Bangkok Refugee Center to: • Correctly interpret communications between French speaker clients and the Agency • As a Bilingual Administrative Assistant, I was first responsible in assisting the senior Secretary by recording customer visits in the registry books and saving this data in the computer • As a Receptionist in the communication Department, I had to highlight my friendly, kind, and communicative assets in English by receiving and informing clients about the procedure to follow for being received by the nurse or the Agency Social Service.

French Interpreter-Translator, Coordinating Agent

TZU CHI COMMUNITY FREE CLINIC in Thailand

2016.01-2017.02

(a year)

I was assigned to work in the clinic in Thailand precisely in Bangkok city for the Taiwanese International Humanitarian Clinic Representation in Thailand named TZU CHI COMMUNITY FREE CLINIC to: • Correctly translate clients’ documents and interpret communications between French speaker clients and the Clinic • As a Coordinating Agent, I had to effectively Coordinate in English with a Microphone, the procedure to follow for being received by the nurses and take the appropriate medications for free

French Interpreter-Translator

Asylum Access Thailand (Thailand Representation)

2014.09-2015.11

(a year)

I was assigned to work in office in Thailand precisely in Bangkok city for the Representation of the American International NGO in Thailand named Asylum Access Thailand to: • Correctly interpret communications between French speaker clients and the Organization • Correctly translate the Organization or French speaker clients written or audio documents