Serena's Resume

Serena

Private Tutoring, Administrative Assistant, Team Lead / Team Manager, Content Creator

Female

22 y/o

Administrative Manager/Supervisor/Office Director/Secretary/Assistant/Language Teacher/Actor/Voice/Model/Other media positions

Live in Netherlands

Nationality Netherlands

Summary

Dutch-Italian-Chinese| 1.67cm| 22 years old| Currently based in Hong Kong, willing to relocate. Motivated and adaptable professional with experience in customer service, hospitality, sales, and social media. Skilled at creating a welcoming atmosphere, solving problems quickly, and working in fast-paced environments. Known for being well-groomed, friendly, and culturally versatile.

Work experience

Content Creator
Douyin (China)
2022.01-Current
(4 years)
- Created and presented beauty & lifestyle content - Collaborated with brands on digital campaigns - Managed direct audience interaction and visual branding online
English+ Dutch Teaching
Home Tutoring
2024.01-2024.08
(8 months)
Coached two teenagers on spoken English + Dutch vocabulary Focused on confidence-building and personalized learning
Host, Manager, Receptionist & Customer Service
Kung Fu Amsterdam
2020.01-2024.01
(4 years)
- Managed front- and back-office tasks independently - Warmly welcomed clients and maintained clear daily communication - Scheduled appointments and class planning - Organized event logistics such as exams and certificate ceremonies - Handled inquiries and problem-solving across diverse clients - Maintained online presence and social media communication
Hospitality Staff
chun cafe amsterdam
2021.01-2022.01
(a year)
- Delivered fast-paced, high-quality customer service - Maintained cleanliness and brand atmosphere
Sales Assistant
hunkemoller amsterdam
2019.01-2020.01
(a year)
- Assisted clients with styling and product advice - Delivered personal in-store service and maintained presentation standards

Educational experience

Sweelinck College Amsterdam
VMBO-T/ VWO
2017.05-2021.09
(4 years)
Completed Dutch secondary education: VMBO-T diploma (2021), followed by 1.5 years of VWO (pre-university level). Subjects included Dutch, English, mathematics, economics, and social studies.