Work experience

• English Teacher

  EIE Academy (South Korea)

  2023.01-2024.01

  (a year)

  Design and implement lesson plans for elementary school students that meet curriculum standards and cater to the needs of students. Instruct students in grammar, vocabulary, reading, writing, and speaking.
• Customer Service Representative

  Vodafone ireland

  2020.12-2021.03

  (4 months)

  Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors.
• Video editor

  Leapfrog advertising agency

  2019.09-2020.05

  (9 months)

  Gather and transfer all forms of media into editing software and ensure each was updated in the correct format. Edit video to include preselected music, raw footage, sound clips, and other important aspects of the project. Ensure the correct formatting and presentation for finalized videos according to the client's specifications.
• Sales Consultant

  Orange Egypt

  2018.10-2018.12

  (3 months)

  Meets with customers in a sales environment to drive product sales and knowledge. • Describe products and explain their benefits and uses to potential customers. Complete administrative tasks, such as processing and recording sales, as needed.

Educational experience

• Kyunghee University

  Korean language program

  2021.11-2023.01

  (a year)

  Korean language program
• Modern Sciences & Arts University

  Mass Communication

  2013.09-2018.09

  (5 years)

  Majored in TV and Radio broadcasting

Languages