Work experience

• Lead Technical Writer

  Help Information Technology

  2025.09-Current

  (10 months)

  • Led documentation planning and execution across multiple software products and releases. • Managed documentation lifecycles from content creation through publication and maintenance. • Defined documentation standards, governance frameworks, and review processes to improve consistency and quality. • Collaborated with engineering and product teams to gather requirements and create user-focused documentation. • Leveraged AI-assisted workflows to improve content creation efficiency and maintain high editorial standards. • Evaluated AI-assisted documentation workflows for content generation, content review, taxonomy alignment, and documentation process optimization.
• Lead Technical Writer

  Rapyuta Robotics

  2022.04-2025.08

  (3 years)

  • Created and maintained technical product documentation using docs-as-code workflows. • Collaborated with globally distributed product and engineering teams to document new features and platform capabilities. • Structured and maintained knowledge repositories to improve discoverability and user adoption. • Supported release documentation, content reviews, and documentation lifecycle management. • Worked closely with stakeholders to ensure content accuracy and alignment with user needs.
• Senior Associate Technical Writer

  Ernst & Young (EY)

  2020.06-2022.04

  (2 years)

  • Delivered structured documentation for enterprise processes and workflows. • Conducted documentation reviews to improve clarity, usability, and consistency. • Simplified complex processes into clear and accessible user documentation.
• Technical Content Developer

  Dell EMC

  2019.02-2020.06

  (a year)

  • Developed enterprise-grade user and operator documentation for infrastructure and integration platforms. • Documented complex system workflows with a strong focus on reliability and operational clarity.
• Senior Software Engineer & Technical Writer

  Happiest Minds Technologies

  2014.11-2019.01

  (4 years)

  • Created user manuals, FAQs, and system documentation for enterprise applications. • Conducted documentation standardization initiatives to improve consistency, clarity, and alignment with compliance-driven documentation practices. DOCUMENTATION LEADERSHIP & OPERATIONS • Documentation Strategy & Roadmaps • Technical Writing Team Leadership • Documentation Governance • Editorial Reviews & Content Quality • Documentation Lifecycle Management • Version Control & Change Management • Documentation Standards & Style Guides • Content Review & Quality Assurance • Cross-functional Stakeholder Alignment • Technical Expertise: Confluence, Notion, Draw.io, Visio, Postman

Educational experience

• RNS Institute of Technology, India

  Master of Computer Applications (MCA)

  2014.08-2016.06

  (2 years)

  MCA
• Sri Bhagawan Mahaveer Jain College, India

  Bachelor of Computer Science

  2011.10-2014.06

  (3 years)

  BSc

Certificates