
Saadia
Customer Experience services
Female54 y/oTelephone customer service/Customer Service SpecialistLive in SpainNationality Netherlands
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Summary
I love to give the client clear answers wether it is technical or financial. Currently I am working in Spain, for 4 years as customer services financial and technical specialist.
Work experience
Customer service
Transcom2020.08-Current(5 years)Other work experience: Uma Practice self employed; Courses, individual sessions, workshops, administration, media, marketing and many other activities.Secretary/account assistant
CEDAR1998.06-1999.06(a year)I worked as an executive secretary and part-time at the ThuisKopie Fund. Managing the director's agenda. Preparing meetings, taking minutes and developing them. Read progress reports from the grantees. Distributing subsidies Check whether the subsidy funds were used for the intended objectives. Checking budgets of subsidy applicants.Assistant accountant manager
Media Partners1997.09-1998.01(5 months)Publisher of magazines such as the Holland Herald and AllerHande. I worked here as an account assistant for the accountant of Albert Heijn. My own project was to make previews attractive for advertisers and approach them for advertisements in AllerHande. Management of AllerHande subscribers abroad. Search for material and information for the preview for advertisers, based on themes in the AllerHandePersonal assistant
KLM1996.08-1997.08(a year)Here I helped set up a completely new IT department and an associated business premises. Agenda management ICT manager Arranging and preparing meetings Handle mail Create PowerPoint presentations
Languages
Chinese (Mandarin)
A little
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