Summary

Work experience

• Business developement associate

  Aquantuo

  2023.08-2025.03

  (2 years)

  (sales) • Conducted market research and competitor analysis to identify new business opportunities and optimize sales strategies. • Tracked sales performance and prepared reports to inform strategic decision-making and pipeline forecasting. • Maintained a strong focus on customer satisfaction, ensuring repeat business and client retention • Identified and onboarded new clients, significantly contributing to company growth and market expansion • Collaborated with internal teams to ensure smooth execution of client projects and timely service delivery
• Business developement officer

  DP World

  2021.05-2023.08

  (2 years)

  (sales) Company Description • Developed and implemented strategic sales plans to attract new clients and expand the company’s market presence. • Actively prospected and onboarded new customers, contributing to increased sales volumes and revenue growth. • Built strong, long-term relationships with clients by understanding their needs and providing tailored solutions • Tracked and analyzed sales performance metrics to refine sales strategies and achieve set targets. • Provided after-sales support to ensure client satisfaction and encourage repeat business.
• Sales / E-commerce manager

  Dubuy BY DPW

  2020.01-2021.03

  (a year)

  • Led sales and e-commerce operations, developing and executing digital sales strategies to drive online revenue growth. • Managed key client accounts and B2B/B2C relationships, ensuring high levels of satisfaction and repeat business • Coordinated with marketing and logistics teams to ensure smooth order fulfillment and customer experience. • Implemented CRM and sales tools to track leads, manage customer interactions, and streamline the sales cycle.
• Sales Representative

  AutoXpress

  2016.01-2019.12

  (4 years)

  • Actively engaged in lead generation, prospecting, and client acquisition to drive sales growth. • Presented products and services to customers, clearly communicating value propositions and closing deals effectively. • Maintained a strong pipeline of opportunities and consistently achieved or exceeded sales targets. • Provided product demonstrations and trained clients on usage and benefits. www.enhancv.com LANGUAGES English Proficient French Intermediate Swahili Intermediate Kinyarwanda Native Powered by EXPERIENCE
• Customer Service Rep

  MTN

  2013.01-2013.01

  • Delivered high-quality support to customers through phone, email, and in-person interactions, ensuring quick and effective resolution of inquiries and issues. • Accurately documented customer feedback and service issues to support process improvements. • Used CRM tools to track interactions and maintain comprehensive customer records. • Collaborated with internal teams to ensure smooth order processing and timely delivery.

Educational experience

• Mount Kenya University

  Business Management /marketing

  2012.02-2016.12

  (5 years)

  GPA 3.5
• lycee de kigali

  Economics

  2008.04-2010.12

  (3 years)

  75%

Languages

Certificates