
Rita
BUSINESS DEVELOPMENT MANAGER
Female42 y/oSales representativeLive in IndonesiaNationality Indonesia
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Summary
With over a decade of experience in the forex trading industry, I've developed a versatile skill set in business development, customer service, training, quality assurance, and content evaluation. As a Business Development Manager, I excel in identifying new opportunities and driving growth, while my background in customer service includes roles in training, quality assurance, and direct client support. Additionally, my experience as a Content & Search Engine Evaluator demonstrates my analytical prowess and attention to detail. Throughout my career, I've prioritized operational excellence, client satisfaction, and continuous improvement.
Work experience
CUSTOMER SERVICE SPECIALIST
TECSCO GLOBAL SOLUTIONS INC- PHILIPPINES2020.03-2021.04(a year)• Provided primary customer support to internal and external customers. • Analyzed customer service trends to discover areas of opportunity and provide feedback to management. • Participated in translating documents from English to the Indonesian language.
Educational experience
Bung Hatta University
Japanese Literature2008.08-2011.04(3 years)This is the highest level of education I've attained—a Bachelor of Arts with a major in Japanese Literature. I graduated with a commendable academic record.
Languages
Indonesian
Native
English
Proficient
Japanese
Normal
Skills
Analytics
Problem solving
Communication
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an**@**om
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