Rita

BUSINESS DEVELOPMENT MANAGER
Female42 y/oSales representativeLive in IndonesiaNationality Indonesia
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Summary

With over a decade of experience in the forex trading industry, I've developed a versatile skill set in business development, customer service, training, quality assurance, and content evaluation. As a Business Development Manager, I excel in identifying new opportunities and driving growth, while my background in customer service includes roles in training, quality assurance, and direct client support. Additionally, my experience as a Content & Search Engine Evaluator demonstrates my analytical prowess and attention to detail. Throughout my career, I've prioritized operational excellence, client satisfaction, and continuous improvement.

Work experience

  • CUSTOMER SERVICE SPECIALIST

    TECSCO GLOBAL SOLUTIONS INC- PHILIPPINES
    2020.03-2021.04(a year)
    • Provided primary customer support to internal and external customers. • Analyzed customer service trends to discover areas of opportunity and provide feedback to management. • Participated in translating documents from English to the Indonesian language.

Educational experience

  • Bung Hatta University

    Japanese Literature
    2008.08-2011.04(3 years)
    This is the highest level of education I've attained—a Bachelor of Arts with a major in Japanese Literature. I graduated with a commendable academic record.

Languages

Indonesian
Native
English
Proficient
Japanese
Normal

Skills

Analytics
Problem solving
Communication
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