Work experience

• Translation and Communication Officer

  Embassy of the Republic of Turkey

  2018.09-2024.10

  (6 years)

  - Handle/follow up all press and media content - Help in providing media/communications briefings - Respond to media requests and facilitate interviews - Collect content and prepare a daily monitoring report - Translate face to face meetings (from Arabic to English, French and/or Turkishand vice versa) - Translate notes, articles, news and letters (from Arabic to English, Frenchand/or Turkish and vice versa) - Help in writing and translating verbale notes and communicating with Lebanese authorities and other organizations’ - Provide administrative support including calendar maintenance and meetings - Prepare purchase orders, office supply and merchandise list - Back-up the local staff while on leave (i.e. Personal Assistant to Ambassador,Press officer and Accountant)
• Servicing

  MEMAC Ogilvy & Mather

  2015.05-2015.07

  (3 months)

  March-April 2015 - Coordinate daily agency efforts with client on assigned accounts - Meet with agency colleagues to devise advertising campaign that meets client brief and budget - Monitoring campaigns effectiveness and acting as the link between client and agency ensuring that communication flows effectively - Developing creative briefs and client reports (presentations)
• Pr

  MEMAC Ogilvy Public Relations

  2015.05-2015.06

  (2 months)

  - Content development: research and generate press releases - Media relations: monitoring newspapers, magazines and social media sites - Assess efficiency (Impact/Influence) of PR campaign based on coverage - Coordinate on events (i.e. BHV-mode fashion workshop)
• Translation

  Annahar Newspaper's Website

  2015.03-2015.05

  (3 months)

  - Translation from French and English to Arabic - Writing articles in Arabic, French and English
• Communication and Administrative Assistant

  hedgehog -postproduction house

  2015.02-2015.04

  (3 months)

  Feb - March 2015 - Develop and expand relationships with local, regional and international media outlets - Prepare reports on packages performances based on Media monitoring - Provide administrative support including calendar maintenance, managers’ requirements, travel, meetings and conferences - Prepare Purchase orders, office supply and merchandise list
• Customer service - Vox

  Majid AL Futtaim - City Center

  2013.03-2015.02

  (2 years)

  - main responsibilities: - Ensure VIP needs are satisfied with excellent customer service performance - Handle face to face customers enquiries about products and service provided - Contain issues and complaints by clarifying the situation to ensure resolution - Communicate with colleagues for a healthy working environment and explain to guests about the section facilities
• Customer service

  Bookstop

  2010.10-2012.12

  (2 years)

  - main responsibilities: - Reporting to bookstore manager explaining best solution to solve any problem - Maintain customer record by managing and updating account information - Prepare orders and provide pricing and efficient delivery process

Educational experience

• selcuk university

  M1 in Business Administration

  2016.10-2018.07

  (2 years)

  M1 degree
• Lebanese University

  bachelor's in pr & advertising

  2010.10-2013.07

  (3 years)

  Degree

Languages