Work experience

• SENIOR PROCESS ASSOCIATE

  Genpact Romania, Meta

  2024.10-Current

  (a year)

  Administrating Meta sites: FACEBOOK/INSTAGRAM/THREADS. Watching out for Meta policies not to be violated by the users and plac8ng the violating content in the appropriate labeled folders. Teaching META AI.
• Supervisor, Quality control of the production,Customer service, site administrator

  Portrait Painting LTD

  2015.09-2024.09

  (9 years)

  Vigorous communication with foreign customers from USA, UK, Canada, Ireland and others (only foreign customers). Work in international team. My duties: Supervising and control of production process based abroad, site administration, customer service agent-written communication only with customers via emails. Advising Chinese teams how to do their job properly daily a few hours a day. The work was very tense , dynamic and demanding excellent organizational skills, and abilities to work under high pressure and leadership ability to communicate with international teams.
• Private Lesson Teacher

  I worked for me, On my own, not a company

  2013.10-2024.09

  (11 years)

  KI give private lessons in English I give private lessons in my spare time in English
• Call center agent, Customer Care BG

  Customer Care

  2016.05-2016.08

  (4 months)

  Communication with customers in English and French
• CEO assistant, Technical Assistant, secretary

  "Technovacsystem Ltd"

  2014.12-2015.02

  (3 months)

  Technical secretary. Тranslations. Work with invoices and documentation in conformity with the requirements of European Union. Monitoring and management of the manufacturing process. Communication with customers including in foreign languages. Making of unprofessional Marketing Research.
• PR assistent, District administration

  Russe Municipality

  2014.08-2014.10

  (3 months)

  INTERNSHIP, attending conferences and reflection of the conferences in press releases and reports, writing letters to officials- incl. foreigner Consuls, foreigner Ambassadors . English translation of official documents-official polls sent from the European Union. Preparation of presentation, personally presented by the Governor in front of the media. Writing greetings and letters on the behalf of Governor, sent and uttered on various occasions , etc., attending official conferences, Experience of making media monitoring, recommendations personnaly given by the Governor.
• Administrator

  Hotel "Kosmos"

  2013.05-2013.08

  (4 months)

  Receptionist. Operating with a program, that allowed me to place guests make and cancel reservations and many more other functions
• F&B server

  Carnival Cruise Lina

  2002.09-2003.04

  (8 months)

  Job on board on a ship "Fascination"

Educational experience

• Regensburg University

  Business Administration

  2014.09-2016.06

  (2 years)

  international management, public relations, business administration, European law and policies, economics, German language
• University "Angel Kanchev"

  European Studies

  2010.09-2014.06

  (4 years)

  European studies, international management, public relations, business administration, European law and policies, economics, German French and English language
• Language school "Saint konstantin kiril philosopher

  Languages: French and English

  1993.09-1998.06

  (5 years)

  Language school. The primary focus is developing your language skills a few hours a day for 5 years.

Languages

Skills