Work experience

• Content creatore

  Belgrade

  2021.01-Current

  (5 years)

  Content Strategy Success: Enhanced online visibility and engagement for clients by optimizing content and implementing a comprehensive messaging strategy that increased Facebook and Instagram page visits and responsiveness. Generated creative ideas and topics to create high-quality content that was optimized for Facebook and Instagram. Developed a comprehensive messaging strategy. Created and maintained a style guide that ensured uniformity across all written materials Achieved accuracy and clarity by editing and proofreading copy. Collaborated with other writers and editors to ensure quality and accuracy of content. Adapted writing style to meet the needs of each target audience, resulting in higher engagement and reader satisfaction.
• Research trainee

  IMSI, Belgrade

  2022.01-2024.01

  (2 years)

  Achieved significant contributions to ecological research by developing and implementing innovative experiments, managing large research databases, and publishing findings in peer-reviewed journals. Developed a comprehensive literature review Presented research findings and recommendations at conferences and workshops Analyzed quantitative and qualitative data to draw conclusions and inform decision-making Achieved precise management of a large database research, ensuring accuracy and regulatory compliance Wrote journal articles to document and disseminate research findings
• Customer relations agent

  IKEA Belgrade

  2021.01-2022.01

  (a year)

  Customer Satisfaction Improvement: Elevated customer service standards at IKEA by researching feedback and creating standardized communication templates, leading to a notable increase in customer satisfaction ratings.