Work experience

• Solution Sales Specialist

  Sick Vietnam LLC

  2024.08-Current

  (2 years)

  ▪ Develop a close collaboration with distributors, system integrators and end customers and make SICK their preferred vision supplier. ▪ Project management for light house projects at key accounts. ▪ Qualify and prioritize incoming vision application requests from the sales teams. ▪ Support solution providers and system integrators to grow their vision competence. ▪ Participate in solving customer applications together with the customers and Engineering Hub.
• Sales Representative

  Soda Vision Pte Ltd, Hanoi

  2020.02-2024.07

  (4 years)

  ▪ Develop and execute sales strategies to archive business target. ▪ Build and maintain good business with distributors and system integrators. ▪ Conduct market research and analysis to identify new business opportunities. ▪ Provide customer service support including project discussion, technical consultation, customer inquiries and complaints.
• Sales Assistant Manager

  TRUMPF Vietnam Co Ltd, Hanoi

  2018.09-2020.01

  (a year)

  ▪ Direct sales of Trumpf machines to customer in the North of Vietnam. ▪ Visit customer sites on a regular basis to give sales presentation, sample evaluation and specifications consultation.
• Technical service Engineer

  TRUMPF Vietnam Co Ltd, Hanoi

  2017.07-2018.08

  (a year)

  ▪ Provide after sale services including installation, maintenance, operation training, and troubleshooting for laser source of TRUMPF. ▪ Receive and respond customer problem via hotline.
• Technical service Engineer

  Panasonic Vietnam Co Ltd, Hanoi

  2015.07-2017.06

  (2 years)

  ▪ Provide after sale services including installation, maintenance, operation training, and troubleshooting for SMT and AI machines. Curriculum Vitae Quang Duy Ngo

Educational experience

• the German State Rhineland-Palatinate 2021

  Management Program

  2021.09-2022.07

  (a year)

  Management Program in the German State Rhineland-Palatinate 2021 for young professionals and managers in Vietnam
• Association for Advancing Automation

  Certified Vision Professional

  2021.06-2021.06

  Certified Vision Professional
• TÜV Rheinland Vietnam, Ha Noi

  2015.12-2015.12

  Customer Service and Complaint Handling Skills
• Hanoi University of Science and Technology, Ha Noi

  Engineer for Mechatronics Engineering

  2010.09-2015.07

  (5 years)

Languages

Certificates