Pia

Oakland, California, United StatesNationality United States
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Work experience

  • Event Marketing Specialist

    Bank of America
    2006.06-Current(19 years)
    Plan and execute multiple key events and conferences for various Lines of Business (e.g. client receptions, employee events); Coach planners to follow best practices when using internal tracking systems; Provide on-site support to executives on key programs; Manage event operation from initial briefing to reconciliation; Create and monitor value-adds at every opportunity; Management of vendors contributing to events (gifts, printed materials, etc); Assist executives with implementation of a streamlined and disciplined invitation process for accurate reporting of client conferences; Managed full ownership of SharePoint site for events team which required extensive restructuring
  • Quality Assurance Analyst

    Business Wire
    2005.01-2006.05(a year)
    Consulted with Senior Quality Assurance Analysts on data findings to identify risks, consult with management and partners on matters relative to policy/procedures, offer expertise from a sales quality lens; effectively communicated to key partners; organized and ensuring adherence to proper policy and procedures
  • Accounts Receivable Specialist

    Business Wire
    2000.01-2005.01(5 years)
    Collected a full range of allocated operating costs for specific departments; Responsible for attaching supporting documents such as receipts, payroll statements, and invoices; responsible for invoicing on a monthly-basis an array of medium complexities; Follow-up with customer payments and record cash, checks, and credit card transactions; Daily posting of invoices; verify validity of account discrepancies by obtaining and investigating information from sales and customers; validated and authorize deductions by entering adjusting entries; managed collections by examining customer payment plans, payment history, credit line; ensured all payments were applied against invoices in the billing management system

Educational experience

  • California State University - East Bay

    General Business business admistration
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