As a consecutive interpreter at TransPerfect, I facilitated clear and accurate communication in legal and medical settings, primarily for refugee populations. My daily responsibilities included: Providing real-time interpretation during medical consultations, legal proceedings, and client meetings, ensuring clear understanding between English-speaking professionals and non-English-speaking clients. Conducting pre-session briefings to understand the context and requirements, preparing for specialized terminology in medical and legal fields. Maintaining strict confidentiality and compliance with HIPAA and other privacy regulations. Collaborating with healthcare providers, attorneys, and caseworkers to support client outcomes, often under time-sensitive and high-pressure environments. Ensuring cultural sensitivity and accuracy in interpretation to enhance the client's experience and meet their needs effectively. Regularly participating in training and professional development to stay updated with industry best practices and terminology. Senior Medical Interpreter | Voyce As a Senior Medical Interpreter at Voyce, I provide expert consecutive interpretation services in high-stakes medical environments. My key responsibilities include: Facilitating seamless communication between healthcare providers and non-English-speaking patients, ensuring accurate interpretation of complex medical terminology and procedures. Serving as a trusted interpreter for various hospitals and clinics, receiving over 20 positive feedbacks within a year for exceptional service and reliability. Assisting healthcare teams in understanding cultural nuances that impact patient care, improving patient outcomes and satisfaction. Adhering to HIPAA guidelines and upholding the highest standards of confidentiality and professionalism. Leading by example and mentoring junior interpreters, while staying updated on medical terminology, technology, and interpretation best practices. On-Site Interpreter & Refugee Support | Thailand & Singapore In my role as an on-site interpreter in Thailand and Singapore, I provided essential language services for refugee communities, assisting them in accessing critical resources and legal support. Key responsibilities included: Facilitating communication between refugees, healthcare providers, legal representatives, and humanitarian organizations, ensuring their needs were understood and met during medical consultations, asylum interviews, and legal proceedings. Providing culturally sensitive interpretation to assist refugees in navigating complex healthcare systems and legal processes, often under stressful and emotionally charged circumstances. Supporting NGOs and government agencies in delivering vital services, including shelter, medical care, and legal aid, helping refugees transition to safer environments and rebuild their lives. Conducting pre-session briefings to ensure accurate interpretation of sensitive issues related to trauma, health, and legal status. Contributing to efforts aimed at improving the quality of life for refugees through clear communication and advocacy.