Patricia Paola

Data Center Key Account Manager
FemaleLive in SpainNationality
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Work experience

  • Data Center Key Account Manager

    Eaton
    2025.04-Current(a year)
    11 years 9 months
  • Business Development 3PH Solutions - Iberian Zone

    3PH Power Products & EcoStruxure
    2021.11-2025.03(3 years)
    (3 years 5 months) - Business development for Product Offer Management for three-phase commerce, transportation, such as 3PH UPS, RPP, PDUs, harwares services and monitoring software for network-connected devices (EcoStruxure IT); -Responsible for the product lifecycle and supply management in Iberia; -Market analysis, following new trends, new technologies and competitors; -Trainings and meetings with end users and partners to present our solutions; -Analysis of market growth and positioning in the region; -Pricing, profitability analysis, and discounts on the offers; - Market share analysis, GTM, and commercial strategies to drive the results; -Designing sales campaigns aiming at demand generation; - Analyzing pipeline projects, developing a sales forecast with strategies in order to maintain a healthy inventory; - Monitoring business indicators (KPIs) and designing strategic action plans; -Training the internal team on releases and updates; - Technical and commercial support for the internal team; - Launching offers locally. - Improvement of internal processes in relation to the product/service - Translating global materials, documents and offers web page from English to Portuguese / Spanish.
  • Marketing Product Management

    3PH Power Products & EcoStruxure
    2021.03-2021.10(8 months)
    - Product Offer Management for three-phase solutions and IT software in Brazil attending IT infrastructure, industries, commerce, petrochemicals, such as three-phase no breaks, RPP, PDUs, and monitoring software for network- connected devices (EcoStruxure IT); -Responsible for the product lifecycle and supply management in Brazil; -Market analysis, following new trends, new technologies; -Pricing, profitability analysis, and discounts on the offers; - Market share analysis, GTM, and commercial strategies to drive the results; -Designing sales campaigns aiming at demand generation; - Analyzing pipeline projects, developing a sales forecast with strategies in order to maintain a healthy inventory; - Monitoring business indicators (KPIs) and designing strategic action plans; -Training the internal team on releases and updates; -Technical and commercial support for the internal team; - Translating global materials, documents and offers web page (APC andSE.com)from English to Portuguese.
  • Internal Sales Consultant

    IT Channel
    2019.09-2021.02(a year)
    (1 year 6 months) - Commercially responsible for a portfolio of partners focused on IT solutions; - Commercial and technical support in projects for our partner’s sales and engineering teams; - Technical/commercial training; - Managing Pipeline and results; - Designing sales campaigns aiming to boost the partners’ results.
  • Channel & Sales Consultant

    Schneider Electric
    2018.09-2019.08(a year)
    - Implementation of Service Channels for three offers (Variable- frequencydrive and servo motors, electrical distribution, and UPS) - Field visit for evaluation and accreditation of new partners, - Designing a business plan and managing the quarterly forecast with partners; - Responsible for commercial proposals and partnership contracts; - Designing and aligning the commercial policy among Schneider’s business units; - Technical and commercial support for partners.
  • Technical Support Analyst

    Schneider Electric
    2013.07-2018.08(5 years)
    (5 years 2 months) - Technical support for customers and services providers on: equipment sizing and support in installation; operation, maintenance and software (single-phase no breaks up to 20kva, three-phase no breaks, circuitbreakers, solutions for data centers); - Assisting on industrial products (industrial control, circuit breakers, frequencyinverters), residential products (switches, sockets, sensors); - Monitoring logistics and sales orders, tax documentation and having direct contact with foreign technical support teams; - Providing technical and commercial training on data center solutions for employees and partners; - Champion of the Salesforce CRM tool for the customer service team, participating in global meetings about developments, improvement, issues and feedbacks about the tool; - Providing training on new functions and new activities within the tool for the entire team; translating all material into Portuguese, and also providing all kinds of support related to the tool.
  • Planning Analyst

    engprotection sistemas tecnologicos
    2013.02-2013.07(6 months)
    Financial planning of constructions and maintenance, monitoring projects and purchasing materials for fire detection and fire fighting; Releasing measurements, planning billings and costs, verifying technical reports and planning technical visits.
  • Technical Support Internship

    Schneider Electric
    2011.11-2013.02(a year)
    (1 year 4 months) Technical support for customers and service providers, equipment sizing, support in installation, operation, maintenance and softwares, by phone and email, support for products such as single-phase UPS up to 20kva, three- phase UPS, circuit breakers, all data center solutions, service support for industrial products (industrial control, circuit breakers, frequency inverters), residential products (switches, sockets, sensors), logistical follow-up and sales orders.
  • Engineering Assistant

    engprotection sistemas tecnologicos
    2011.07-2011.10(4 months)
    Preparation of reports, billing reports, assistance in budgets and projects, technical labor controls, acquisition of materials for fire fighting and detection, expense control, integration of technicians into customers, the release of maintenance reports, among other administrative services.
  • Service Desk Analyst - Tax

    Prosoft Tecnologia Ltda.
    2010.07-2011.06(a year)
    installing and updating systems and Pervasive SQL database.
  • Programmer/Websales/Assembly

    max'r comercio e servicos de automacao ltda.
    2009.03-2010.07(a year)
    (1 year 5 months) Remote controls for DVD, TVLCD, DATASHOW, DIGITAL RECEIVERS. Program development, recording, welding, and testing of microcontrollers, internet and telephone sales, and development of the website www.fbtcontroleremoto.com

Educational experience

  • ESPM Escola Superior de Propaganda e Marketing

    Master of Business Administration - MBA, Marketing
    2018.01-2020.01(2 years)
  • ensino de ingles como

    Segundo Idioma
    2016.11-2016.11
  • em

    ELETRONICA
    2010.01-2014.01(4 years)
  • tecnico de informatica, ensino medio / tecnico

    2007.01-2009.01(2 years)
  • CONNECT ENGLISH SAN DIEGO

  • Universidade Paulista / UNIP - Universidade Paulista

  • Colegios Integrados Oswaldo Cruz - Pais Leme

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