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Senior Field Application Engineer
SingaporeNationality Singapore
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Summary
Final Year Mechatronics Engineering student with a wide field of interests in Software, Automation and Controls as well as Data Analysis with Machine Learning Applications. I was the president of IEEE HKN Mu Alpha Chapter for the term 2020-2021 as well as the Treasurer for UCSI IET On Campus for the term 2020-2021 and before that was the Head of Publicity for the term 2019-2020. I have been involved in several events conducted by both clubs from being the main organizing chair person to being a speaker or co speaker: ESP32 IoT Boot Camp - Co Organizing Chair Person and Technical Helper BYIC (Bursa Young Investor Club) Python Workshop - Main Speaker Arduino IoT Workshop (2019) - Co Speaker and Organizing Chair Person LaTeX Workshop 2019 - Co Speaker
Work experience
Senior Field Application Engineer
ADLINK Technology Singapore Pte Ltd2024.05-Current(2 years)𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 - Provided pre-sales and post-sales technical support with focus on EtherCAT Motion Control Cards (SuperCAT + PCIe-833x series), IPC Systems, NVIDIA Jetson Platforms (DLAP Series), and emerging robotic solutions (FARobot AMR and TM Robot ) - Collaborated with Product Managers and RnD at HQ to solve and address customer applications. - Delivered technical training and workshops for customers on both hardware and software capabilities of ADLINK products to customer ensuring easy integration. - Designed AI demo kits to support the sales team in showcasing product capabilities during marketing campaigns and client presentations. - Maintained and expanded expertise in motion control, robotics, and industrial computing technologies, ensuring the company’s solutions remain cutting-edge. 𝗗𝗢𝗔/𝗥𝗠𝗔 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 - Oversaw DOA/RMA process as well as verification on the issue to identify possible causes of failure. - Enhanced the DOA/RMA process by incorporating insights from product testing as well as developed various software programs and testing procedure to improve overall verification process. - Liaised with 3rd party vendors on the RMA procedures as well as understanding the faults and potential preventions. Show lessField Application Engineer
ADLINK Technology Singapore Pte Ltd2022.12-2024.04(a year)𝗗𝗢𝗔/𝗥𝗠𝗔 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 - Provided 1st level DOA/RMA including verification, functional testing, and validation of returned products to maintain high-quality standards. - Developed test programs in C# to assist in the verification process and streamline the overall verification procedure. - Identified possible root causes to prevent further cases from developing. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 - Delivered comprehensive pre-sales and post-sales technical support for customers, with a focus on IPC (Industrial PC),Pulse Motion IO Cards, EtherCAT Motion Control, and NVIDIA Jetson Platforms. - Conducted product training and demonstrations to sales and various customers to showcase the various application on the various product lines. - Debugged and resolved PC-based automation control issues on customer site, ensuring minimal downtime for customer operations. Show lessIndustrial Trainee
ViTrox Corporation Berhad2021.09-2021.12(4 months)- Created several automated Python scripts for migration of data across different SQL Platforms and servers -- MongoDB to MySQL -- MySQL to MySQL -- MsSQL to MySQL - Utilized Flutter Framework to create an mobile application for a Tooling Registration and Part Reject Classification Report - Used V-ONE software for creating automated workflows for regular OEE Reports as well as troubleshooting E-Ticketing methodsResearch Assistant
UCSI Education Group2020.09-2021.01(5 months)- Applied various deep learning models for real time Face Mask Detection - Deployed AI model on a Flask web application for web based detection
Educational experience
UCSI
Bachelor of Engineering - BE, Mechatronics, Robotics, and Automation Engineering, 3.77- Arduino and IoT Workshop 2019 [Co-organizer / Speaker] - LaTeX Workshop 2019 [Co-Speaker] - KTJ Stem Competition 2020 [Technical Helper] - BYIC Python Workshop 2021 [Speaker] - IET X IEEE X IEM ESP32 Bootcamp 2021 [Co-organizer / Technical Helper] Awards and Certification: -Deans List Recipient 2019-2022 -Bronze Award in Percipta22 for the project "TBOT Spray" -Best and Gold Award in IIAM2022 for the project “IoT Based Mobile Pesticide Sprayer” -Silver Award in Research Innovation Poster Competition 2022
Languages
English
Chinese (Mandarin)
Fluent
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