Work experience

• IT Executive

  Sudhan Fintech Private Limited, Kopargaon.

  2025.01-Current

  (6 months)

  Provided first-line IT support across departments, resolving 95% of the Level 1 and Level 2 issues within SLA targets. Managed hardware and software updates, resulting in 15% improvement in infrastructure uptime. Maintain internal IT documentation and develop user self-help guides to accelerate issue resolution. Perform manual testing on financial applications such as NETWIN and Sudhan to identify and report bugs proactively. Documented recurring issues and escalated unresolved tickets with detailed logs.
• UI/UX Design & Front-End Development Intern

  DRM Hope Software

  2024.01-2024.06

  (6 months)

  Internship (6 months) Collaborate with clients to gather requirements and provide usability recommendation. Documented UI workflows and contributed to improving internal design processes. Utilized Figma, HTML5, CSS3 and Bootstrap for front-end implementation and prototyping.

Educational experience

• Rashtrasant Tukadoji Maharaj Nagpur University

  Master of Computer Application

  2022.08-2024.08

  (2 years)

  Result - 8.7 CGPA , No Backlog Present
• Swami Ramanand Teerth Marathwada University

  Bachelor of Computer Science

  2019.05-2022.07

  (3 years)

  Result - 75.19% , No Backlog Present

Languages