Answer incoming calls and respond to customer inquiries and complaints. Ensure accurate logging and documentation of customer interactions. Resolve issues efficiently while maintaining high service standards. Work with internal departments to address and escalate unresolved issues.

Supervised service staff to maintain smooth restaurant operations. Assigned tables, coordinated meal service, and ensured guest satisfaction. Handled customer complaints and special requests with care and attention. Trained junior waiter staff in service procedures and hygiene standards.

Took customer orders and delivered food and beverages accurately. Maintained cleanliness and setup of tables and dining area. Provided menu recommendations and promoted daily specials. Supported the kitchen and team during peak hours for timely service.

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