Work experience

• Inbound call centre supervisor

  AHAAN INTERNATIONAL

  2023.09-Current

  (2 years)

  Ensuring customer satisfaction Providing coaching and support Handling escalations Driving continuous improvement Attending Training sessions for skills enhancement. Prepare performance reports Pressure Dealing Strong Work Ethics
• Call center supervisor

  TASK TELE

  2023.02-2023.08

  (7 months)

  Ensuring customer satisfaction Providing coaching and support Handling escalations Driving continuous improvement Attending Training sessions for skills enhancement. Prepare performance reports

Educational experience

• Allen House Business School

  Bachelor of Business Administration

  2021.07-2024.06

  (3 years)

  A comprehensive undergraduate degree focused on developing foundational knowledge and practical skills in business management, finance, marketing, human resources, and operations. The BBA program equips students with critical thinking, leadership, and analytical abilities to effectively manage organizations and make strategic decisions in a dynamic business environment.

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