Work experience

• Europe Export Manager

  Itena Clinical

  2024.03-Current

  (a year)

  Optimize global supply chain efficiency by coordinating procurement and sales across 40+ distributors. Negotiate, draft, and manage high-value contracts ensuring compliance and profitability. Develop performance reports aligning procurement metrics with corporate growth strategies. Supervise product registrations, ensuring regulatory compliance and smooth market entry. Expand business operations by securing strategic contracts in key international markets. Train distributors and teams on procurement, contract management, and compliance best practices. Manage CEGID systems to enhance data accuracy and streamline operations. Represent Itena at international exhibitions, strengthening global partnerships and brand presence. Increased revenue by 8% in 2024 compared to 2023 and boosted margin by 5 points.
• Export Customer Representative

  Expanscience

  2021.04-2024.03

  (3 years)

  Oversaw Africa, Middle East, and LATAM portfolios, ensuring efficient export operations. Managed purchase orders and master order processes, optimizing supply chain efficiency. Ensured regulatory compliance, minimizing disruptions in complex export operations. Conducted KPI-driven performance analysis, implementing strategic operational improvements. Built and maintained strong client relationships through high-level engagements. Acted as key ERP user, optimizing invoicing and demand forecasting processes. Led process optimization projects, enhancing logistics efficiency and cost-effectiveness. Trained new employees, ensuring smooth onboarding and operational readiness.
• Export Sales Administrator

  Monnoyeur Group

  2019.07-2021.01

  (2 years)

  Prepared commercial quotes and tracked leads for Mercedes and CAT parts exports to Algeria. Managed Credoc/Remdoc processes, ensuring compliance with international trade regulations. Coordinated suppliers, freight forwarders, and clients to optimize export operations. Ensured the accuracy and regulatory compliance of export documentation.
• Account Manager

  DHL Express

  2018.07-2019.06

  (a year)

  Managed a €2M customer portfolio, ensuring satisfaction across multiple industries. Prospected and onboarded new clients, expanding market presence and revenue. Integrated and monitored e-commerce clients, enhancing operational performance. Developed customized transportation solutions, optimizing supply chain processes. Resolved high-priority disputes, ensuring client retention and service excellence. Conducted data-driven sales analysis, implementing strategic growth initiatives.

Educational experience

• Renmin University of China, China

  International Business (English and Chinese)

  2017.09-2018.07

  (a year)

  International Business
• Paris Nanterre University, France

  Foreign Languages (English and Chinese)

  2015.09-2018.07

  (3 years)

  Foreign Languages (English and Chinese) and Business

Languages

Certificates

Skills