Work experience

• Solution Area Specialist

  Microsoft

  2022.01-2023.01

  (a year)

  • Managed a portfolio of 40+ clients, advising on Modern Work and Cybersecurity solutions. • Collaborated with C-level stakeholders to identify business needs and design tailored tech solutions. • Maintained and forecasted a sales pipeline across assigned territories, contributing to revenue growth.
• Specialist

  Apple

  2021.01-2022.01

  (a year)

  • Advised clients on Apple product solutions, maintaining an NPS score of 90. • Delivered technical support via phone.
• Client Advisor

  LVMH

  2020.01-2021.01

  (a year)

  • Provided omnichannel customer support for high-end luxury clientele. • Oversaw after-sales logistics and consistently exceeded sales targets, achieving top rankings in internal sales challenges.

Educational experience

• Grenoble Ecole de Management

  Marketing

  2022.09-2023.12

  (a year)

  Advanced Masters in Digital Strategy Management
• Pennsylvania State University

  Business administration

  2016.01-2019.12

  (4 years)

  Management, Entrepreneurship& innovation

Languages