(1 year 6 months) • Reduced operational costs by 15% by optimizing workflows across 3 retail branches, warehouse logistics, and e-commerce fulfilment. • Led planning and execution of brand activations and VIP hospitality engagements with 5-star hotels and government partners. • Managed procurement and production with 25+ regional and international suppliers, decreasing lead times and improving stock accuracy. • Manage local and international logistics for events and exhibitions, expanding brand visibility. • Oversaw ERP implementation, financial reconciliation workflows, asset management, and cross-functional process governance. • Draft, review, and negotiate contracts to ensure legal compliance and mitigate risk. • Administer budgets, process expense claims, and coordinate with finance for project reconciliations. • Execute seasonal campaigns and retail promotions in alignment with brand strategy. • Oversee fleet and asset management, ensuring operational readiness and proper resource use. • Ensure alignment with UAE government protocols and maintain rapport with regulatory bodies.

(7 years 1 month) • Led planning and execution of 5+ major events annually for public and private sector clients. • Scoped client needs, developed proposals, and ensured smooth execution with 98% satisfaction rate. • Built and managed teams of 200+ staff, part-timers, and volunteers across various events. • Managed budgets, vendor relations, and compliance to deliver cost-effective and high-quality events. • Collaborated with internal departments and client-side marketing, PR, and creative teams. • Identified and resolved on-site challenges swiftly, minimizing downtime and maintaining event integrity. • Conducted post-event evaluations and integrated feedback to improve future planning. • Maintained strong client relationships, resulting in repeat business and referrals. • Applied industry trends and insights to campaigns for enhanced engagement and cultural relevance.

2 years 1 month (1 year 2 months) • Streamlined operations by refining internal processes, cutting delays by 25%, and reducing manual errors by 15%. • Drafted and negotiated official letters, agreements, and memos; saved over AED 10,000 in external legal fees. • Coordinated across departments to improve workflow, resulting in 15% higher interdepartmental efficiency. • Implemented a digital record-keeping system, cutting data errors by 30% and improving reporting accuracy. • Hired, trained, and mentored new staff, enhancing team capability and improving retention. • Spearheaded warehouse procedures overhaul, increasing operational efficiency by 40% and reducing material discrepancies by 20%. • Created a complete database of 80+ historic homes in Sharjah, aiding project planning and heritage tracking. • Assisted leading infrastructure upgrades for Al Khan Historical area, building new control rooms and reducing maintenance costs by 25%.

(4 years 1 month) • Conducted public speaking engagements on behalf of the Foundation at over 5 events • Successfully communicated the Foundation's mission to a diverse range of individuals in national events, resulting in increased awareness and engagement with the organization. • Generated significant revenue for the Foundation through the sale of merchandise, resulting in increased funding for charitable initiatives. • Successfully managed all registration transactions and invoices, ensuring accuracy and timeliness in financial and stock reporting. • Demonstrated strong organizational skills and attention to detail in managing the Foundation's booth, resulting in a well-organized and efficient operation. Took full responsibility for all activities and stock levels, ensuring that the booth ran smoothly throughout the event.