Michael

MaleSales Manager/SupervisorLive in IndonesiaNationality
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Work experience

  • SAP FICO Lead

    GLICO
    2024.01-Current(2 years)
    (1 tahun 2 bulan) Gojek Mei 2020 - Oktober 2024 (4 tahun 6 bulan)
  • Sap Finance Control Consultant

    IBM
    2022.07-2022.12(6 months)
    Juli 2022 - Desember 2022 (6 bulan) Client: ABM Investama Project SAP Upgrade & Currency Changes 1. Conduct UT, SIT Testing & Lead UAT Testing. A. General Ledger B. Asset C. AP & AR D. Material Ledger E. Costing F. COPA 2. Support Go-live
  • SAP FICO Consultant

    ABYOR INTERNATIONAL
    2019.07-2020.05(a year)
    Juli 2019 - Mei 2020 (11 bulan) • Gathering as is condition and designing to be solution by listing all key requirements from Business Process Owner and Key Users. • Prepare & Designing the blue print based on the user requirement • Configure SAP System within CO modules such as: CO Enterprise Structure, General Controlling, Activate Profit Center In Controlling Area, Cost Center Accounting, Product Cost Controlling, Profitability Analysis, CO-PA Form Report, CO-PA Planning Level. • Configure SAP System within FM modules such as: FM Enterprise Structure, FM Basic Setting, FM Master Data, FM Budget Control System, FM Earmarked Funds, FM Actual And Commitment Update/Integration FM : Closing Operation, FM : Active / Deactive Funds Management, FM : Budget Transfer, FM : Earmarked Funds Tolerance Limits, FM : Integration With CO • Internal Testing, System Integration Testing (SIT), Unit Acceptance Test (UAT) • Create documentation (UAT Script, User Manual, Customizingdocumentation) • Conduct & Lead the UAT process • Support Go-live (Bug Fixing Issue, Guide User To Closing Period Process,Solve The Issue) Mei 2019 - Juni 2019 (2 bulan) •Gathering as is condition and designing to be solution by listing all key requirements from Business Process Owner and Key Users. •Prepare & Designing the FD to customizing report profit & loss statement •Prepare table mapping •Providing support and troubleshooting for SAP FICO module running well in accordance with SLA •Support Month End Closing Process
  • SAP Support & Master Data FICO,MM,SD,BI

    PT SMART Tbk
    2018.01-2019.04(a year)
    Januari 2018 - April 2019 (1 tahun 4 bulan) 1. Create & maintain SAP master data for group business users (Copa, Profit Center, Cost Center, Cost Element, GL Account, Bank Key, Internal Order, Funloc, ILOT, Task List, Work Center, Vendor master data, Customer master data, Material master, AP Invoice, AR Invoice ) 2. Providing support and troubleshooting for SAP master data running well in accordance with SLA 3. verify SAP master data creation and modification 4 Work and collaborate with business unit and process expert unit to resolve problem related master data issue. 5 Track and monitor all request master data within defined service level (Response Time, Operational Level Agreement, and Service Level Agreement) 6 Ensure the master data quality and consistency based on user request. 7 Collaborated with 1st level support and 2nd level support (developer systemsupport) to resolve any application related error with the master data. Project :
  • Sap Support Specialist

    PT. PANGAN BOGA MAKMUR
    2015.10-2017.07(2 years)
    Juli 2017 - Januari 2018 (7 bulan) Responsibilites : 1 Support as a IT system support for more than 800 end users who used SAP application, for 1 holding company and 40 subsidiary company. 2 Communicate with end user using email, chat support, and phone (localextension & hotline). 3 Monitoring and managing any problem related application arise on the on- going day to day operation. 4 Provide support using remote control software tool to provide fault resolution and diagnosis (investigastion, analysis, justification and review). 5 Follow up on every incident and problem that has not been resolved by contacting end user via email, chat and phone calls. 6 Escalate the incident and problem with 2nd level support (developer systemteam). 7 Monitor and track all incident, problem and request master data SAP within defined customer service level (Response Time, Operational Level Agreement,and Service Level Agreement). 8 Create monthly report using excel document for resolve and unresolved incident, problem. 9 Create monthly report using excel document to categorized the incident and problem by application bug, human error, and request master data SAP. 10 Create IT user guide line for end user to avoid human error (common error). Create and maintain knowledge based management FAQ (Frequently AskQuestion) for IT troubleshooting library. 11 Train new joiner in system support department for scope of work, jobdesk and knowledge base for troubleshooting. 12 Technical Keyskill : experience in SAP application, especially in modules A. Material Management B. Controlling C. Financial Accounting D. Production Planning E. Sales and Distribution F. SAP SRM (Supplier Relationship Management) Web-based
  • Consultant SAP

    Rotiboy Arabia
    2015.10-2017.07(2 years)
    Oktober 2015 - Juli 2017 (1 tahun 10 bulan) 1. Responsible and understanding the business process and convert to system sap. customize report according user needs. 2. Responsible for unit testing, integration and regression testing, including build test cases, perform tests, and make changes to configuration or processes based on results. 3. Develop and administer user support documentation and provide training and coaching to end-users, guiding the business on the appropriate use of the SAP system. 4. analyze and provide solutions for the issue, Audit the data in sistem sap to avoid human errors, looping data, or any fraud.
  • Consultant SAP

    Dihardja Software Solutions
    2014.07-2015.07(a year)
    Oktober 2015 - Juli 2017 (1 tahun 10 bulan) Responsible setting chart of account, Preparation of financial statements, Profit and loss (P&L) analysis, Balance sheet accounts reviews and reconciliations, General Ledger (GL) and Cost Center (CC) master data management, Month- end closing processes, Quarterly reporting, fix asset, banking, Audits an etc.
  • Mapping

    PT. CHOOSEN MITRA ABADI
    2014.01-2014.01
    Juli 2014 - Juli 2015 (1 tahun 1 bulan) Responsible to make the coordinate using adobe illustrator which will be used to determine location of the position on the mobile apps being created. Binus University Education Concelor (1 tahun 6 bulan) Responsible for explaining and presentation about Binus University major program, the college environment and facilities for the new candidate.

Educational experience

  • Universitas Bina Nusantara

    Information system
    2012.01-2016.01(4 years)
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