Work experience

• Office Manager, Administrative Services Managers

  Crystal Clear Custom Pools

  2021.11-2025.02

  (3 years)

  Oversee daily operations and lead a cross-functional team to ensure exceptional service and productivity. Implemented two new software systems, including training and change management for company-wide adoption. Analyze profitability and operational metrics to support strategic decision-making. Manage monthly invoicing, budgeting, and cost analysis. Collaborate with department heads to develop long- term solutions and improve team efficiency. Foster a high-performance culture by setting clear goals and promoting employee growth.
• Beauty Associate, Retail Salespersons

  Sally Beauty

  2022.02-2023.04

  (a year)

  Delivered excellent customer service and contributed to product sales. Maintained product displays and assisted with inventory management. Leadership Highlights included Consistently exceeded team sales goals and improved customer satisfaction ratings across platforms like Google Reviews. Empowered staff to propose process improvements, creating a culture of innovation and efficiency.
• General Manager, Food Service Managers

  Zero Degrees

  2020.02-2021.10

  (2 years)

  Managed store operations, team scheduling, inventory control, and customer satisfaction. Increased sales through staff training and process improvements.

Educational experience

• TX Venus High School

  General Studies

  2015.08-2019.05

  (4 years)

  High School Graduate

Languages